To Many Guest
yesterday
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yesterday
To Many Guest
I have had on more than one occasion now had a guest bring more people than on the reservation. How do you maintain the rules on guests staying?
yesterday
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yesterday
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@Lisa10949 When you say too many guests; how many over your count are they bringing?
In your about the space you have "We can comfortably sleep seven guests." In your listing you have sleeps 6 guests. This can be confusing and in the mind of some guests, well if they can sleep 7 comfortably, maybe we will bring 9 and be a little uncomfortable but will live through it.
Personally. I would lose the floor mattress and just keep 6 guests. If the rooms could afford a larger bed I would get rid of the single/ day beds and put doubles or queens and you could sleep 8 comfortably in beds which isn't terrible given that you have two baths.
Maybe you dont want 8. Make one bedroom an office or game/entertainment area.
The other issue is if you are offering extra linens, guests will bring their own blow up mattresses etc. I do not offer extra linens for this reason. I don't want guests sleeping on my couches or mattresses on the floor. They will move all the furniture around to accomodate this and it makes it hard at turnover. Ask me how I know lol.
Also you may want to consider following up with guest right after booking confirming the number of guests, this can be telling as some don't think that small children count. We count all hearbeats as that is what I am licensed for, x number of heartbeats under the roof.
Karen
yesterday
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Thank you, thats great feed back!
I appreciate this feedback so much!