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Airbnb Updates
Keep up to date with company news, announcements, product updates, and other important information related to Airbnb
Featured Articles

How to Host: Making Your Home a Social Media Star

Tom-Feldman0
Tom-Feldman0

Building and Improving the Superhost Program

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Administrator Airbnb

How to Host: Upgrade Your Listing Photos

Candida-and-Jeff0
Candida-and-Jeff0

How to Host: Sharing Your Story

Tereasa-And-David0
Tereasa-And-David0

How to Host: Making Your Home a Social Media Star

Tom-Feldman0
Tom-Feldman0

Building and Improving the Superhost Program

Airbnb
Administrator Airbnb

How to Host: Upgrade Your Listing Photos

Candida-and-Jeff0
Candida-and-Jeff0

How to Host: Sharing Your Story

Tereasa-And-David0
Tereasa-And-David0
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Understanding Response Rate and Acceptance Rate

For many of you, hosting is important, but you’ve also got work, family, and your personal life keeping you plenty busy. So, tracking how quickly you reply to guest inquiries and monitoring the percentage of booking requests you’re accepting versus dec... read more
Created 20-07-2018 | Latest reply 05-05-2020 by Peter2668
Understanding Response Rate and Acceptance Rate
Airbnb
Administrator Airbnb
125
59

Airbnb Answers: Early Host payouts

You asked: Can Airbnb allow hosts to receive an early payout at the time of booking? This is a great question, and one you’ve been asking for a while. We’re developing the best approach for early payout arrangements, starting with a small pilot program ... read more
Created 04-07-2018 | Latest reply 05-12-2021 by Michele-and-Terry0
Airbnb
Administrator Airbnb
60
12

News about the co-hosting split payout feature

We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always... read more
Created 04-07-2018 | Latest reply 30-03-2022 by A-Nickie0
Airbnb
Administrator Airbnb
266
27

Clarification on essential amenities: Hosts can choose

Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay. Since then, we heard it was impacting some hosts’ ability to host successfull... read more
Created 20-06-2018 | Latest reply 05-08-2019 by Geri19
Clarification on essential amenities: Hosts can choose
Airbnb
Administrator Airbnb
167
33

Clarity about the Nest Superhost benefits

We’ve noticed some discussion lately about the discounted Nest products for Superhosts. To make it easier to understand who’s eligible and which products are discounted, we created an FAQ over on the Help Center. Click here to go to the FAQ. If you have... read more
Created 20-06-2018 | Latest reply 04-12-2018 by Villa68
Airbnb
Administrator Airbnb
18
0

Airbnb Answers: Easier access to Customer Service

You asked: Can Airbnb make it easier to contact customer service? You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo... read more
Created 17-05-2018 | Latest reply 17-02-2022 by Bill55
Airbnb
Administrator Airbnb
112
19

Clarity about the recent Superhost criteria change

We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update. The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you ... read more
Created 26-04-2018 | Latest reply 29-03-2022 by Elaine-And-David0
Clarity about the recent Superhost criteria change
Airbnb
Administrator Airbnb
547
75

Airbnb Answers: Pricing tools that drive host success

You asked: Can Airbnb offer hosts more flexibility and options to set our pricing? Leading up to the last Host Q&A, you asked for more flexibility with your pricing options. We went straight to the team that plans and builds these tools to see what’s on... read more
Created 26-04-2018 | Latest reply 07-02-2020 by Tracey351
Airbnb
Administrator Airbnb
290
65

Continuing the dialogue: Recapping our second global Host Q&A

Last year when CEO and Head of Community Brian Chesky was thinking of new ways to connect with hosts, he decided that several times a year he’d field top-voted host questions in a livestreamed Q&A session. After receiving an overwhelming 11,579 quest... read more
Created 28-03-2018 | Latest reply 16-05-2018 by Paula527
Continuing the dialogue: Recapping our second global Host Q&A
Airbnb
Administrator Airbnb
27
12

Airbnb Answers: Guest information and flagging guest behavior

You asked: Can Airbnb share more information about guests, like their ratings, full name, etc.? Can we get the ability to flag bad guests and make this information visible to other hosts? More guest information We're taking a close look at what additi... read more
Created 28-03-2018 | Latest reply 02-01-2020 by Mary996
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Administrator Airbnb
436
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