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For many of you, hosting is important, but you’ve also got work, family, and your personal life keeping you plenty busy. So, tracking how quickly you reply to guest inquiries and monitoring the percentage of booking requests you’re accepting versus dec...
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Created 20-07-2018
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Latest reply
05-05-2020
by Peter2668
125
59
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You asked: Can Airbnb allow hosts to receive an early payout at the time of booking?
This is a great question, and one you’ve been asking for a while. We’re developing the best approach for early payout arrangements, starting with a small pilot program ...
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Created 04-07-2018
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Latest reply
05-12-2021
by Michele-and-Terry0
60
12
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We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always...
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Created 04-07-2018
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Latest reply
30-03-2022
by A-Nickie0
266
27
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Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay.
Since then, we heard it was impacting some hosts’ ability to host successfull...
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Created 20-06-2018
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Latest reply
05-08-2019
by Geri19
167
33
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We’ve noticed some discussion lately about the discounted Nest products for Superhosts. To make it easier to understand who’s eligible and which products are discounted, we created an FAQ over on the Help Center.
Click here to go to the FAQ. If you have...
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Created 20-06-2018
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Latest reply
04-12-2018
by Villa68
18
0
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You asked: Can Airbnb make it easier to contact customer service?
You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo...
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Created 17-05-2018
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Latest reply
17-02-2022
by Bill55
112
19
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We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update.
The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you ...
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Created 26-04-2018
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Latest reply
29-03-2022
by Elaine-And-David0
547
75
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You asked: Can Airbnb offer hosts more flexibility and options to set our pricing?
Leading up to the last Host Q&A, you asked for more flexibility with your pricing options. We went straight to the team that plans and builds these tools to see what’s on...
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Created 26-04-2018
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Latest reply
07-02-2020
by Tracey351
290
65
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Last year when CEO and Head of Community Brian Chesky was thinking of new ways to connect with hosts, he decided that several times a year he’d field top-voted host questions in a livestreamed Q&A session.
After receiving an overwhelming 11,579 quest...
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Created 28-03-2018
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Latest reply
16-05-2018
by Paula527
27
12
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You asked: Can Airbnb share more information about guests, like their ratings, full name, etc.? Can we get the ability to flag bad guests and make this information visible to other hosts?
More guest information
We're taking a close look at what additi...
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Created 28-03-2018
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Latest reply
02-01-2020
by Mary996
436
86
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