How you can help refugees fleeing Ukraine

Catherine-Powell
Administrator
Administrator
Malibu, CA

How you can help refugees fleeing Ukraine

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Hi everyone, 

 

I’m Catherine, Airbnb’s Global Head of Hosting. Over the past week, so many lives have been devastated by the unfolding scenes of violence in Ukraine. In this moment of global crisis, we’re turning our attention to how we can help. 

 

We want to let you know that Airbnb.org has committed to offering free, short-term housing for up to 100,000 refugees fleeing Ukraine. Airbnb.org will provide funding and support for nonprofit partners on the ground who will directly facilitate temporary stays for refugees.

 

We have heard from Hosts who have been directly affected by the violence or are worried for family and friends in the region. And I’ve been heartened to hear from so many of you who want to get involved and help, and in the coming days, we’ll have more details about how you can do so. 

In the meantime, you can sign up to provide emergency housing in your area or make a donation to Airbnb.org’s Refugee Fund. To learn more about Airbnb.org and the effort to temporarily house refugees fleeing Ukraine, head to the Resource Center

 

We’ll be in touch with more very soon. If you have questions or suggestions, you can always tag me directly on the Community Center: @Catherine-Powell 

Until then, take good care of yourselves and each other. 

 

Catherine

135 Replies 135
Yulia131
Level 2
Kyiv, Ukraine

Dear friends! I am glad to know that many people in the world pray for Ukraine and help us in our bad times. Thank to your support it will be easier for Ukrainian families, who stayed at home, to get through this crisis in my region! 🙏

Nina1276
Level 3
Kherson, Ukraine

Добрый день.Мы семья из Украины город Херсон. Муж,жена и двое детей 11 и 17 лет. У нас есть собачка и кошка,маленькие.Хотим выехать из города,планируем в Германию.Прошу помощи,где можно найти бесплатно квартиру или дом.Знаю,что с животными очень тяжело найти жильё,но для нас они как дети,поэтому мы их не оставим,а возьмём с собой.Может кто то знает,как и где найти жильё.В службу поддержки AirBnb писала ,они ответили что ничего нет пока.

 

PS. .Наш город оккупирован русскими фашистами,выезда из города пока нет,вообще.Связь и интернет нам периодически отключают,Продукты в магазине только русские,сейчас сказали что б люди делали гражданство РФ.Желающих нет вообще,люди не хотят принимать гражданство России ,думаю что скоро будут принудительно заставлять людей делать гражданство РФ.

В Херсоне воруют мужчин,насилуют женщин,поэтому мы пытаемся не выходить из дома часто,только за продуктами 1-2 раза в неделю.

Очень ждём ВСУ🙏,надеемся и верим,что Украина победит и скоро наступит мир.

Sheng72
Level 2
null

I hope Ukraine ruffgee will safe.And I hope the war will be end.Although I am in China.But I don't anti-ukraine although my school teach.

Amornsukh0
Level 2
Bangkok, Thailand

I have a house in bangkok , and would like to help too, just want the guest fleeing Ukraine and in real need to contact through the app and make sure to keep the property clean. I have sign up to try to support with one property already. Once I understand how it works will sign up more.

regards from Thailand host

Олексій2
Level 2
Kyiv, Ukraine

Thanks for your help!!!!

 

Carl-and-Meghan0
Level 1
Stroudsburg, PA

Hi @Catherine-Powell,

 

My husband and I are planning on opening up our home to help Ukrainian refugees - when we go through the listing process, do we need to specify anywhere that we are doing this to aid Ukrainian refugees?  Is there a chance of other refugees being placed with us?  We just want to make sure we understand the process before we submit everything.

 

Thank you!
Meghan

Catherine-Powell
Administrator
Administrator
Malibu, CA

Hi @Carl-and-Meghan0,

 

It's great to hear you'd like to open your home and support those most affected by this crisis. Were you able to sign up through https://www.airbnb.org/help-ukraine? which would immediately flag that you are willing to host a refugee from Ukraine. I'd suggest going there first.

 

We are currently housing refugees in neighboring countries, but given the number of people displaced we do expect the U.S. will be a big area of focus for us in the coming months. Once you do sign up, you'll get notifications of people needing a place to stay. Please don't hesitate to reach out if you have any additional questions.

 

Warmly,

Catherine

Carl-and-Meghan0
Level 1
Stroudsburg, PA

Hi @Catherine-Powell,

 

We had another question - is there an expected timeframe for when refugees will begin being housed in the US?  We are planning a trip for the end of the year, but we don't want to commit to anything if it would potentially overlap with the arrival of refugees as we want to make the transition as seamless as possible for them coming into our home.

 

Thank you for any information you can provide! 
Meghan

Till-and-Jutta0
Host Advisory Board Member
Stuttgart, Germany

As far as I know Airbnb makes no difference based on the place of origin where refugees come from. It's part of the antidiscrimination policy.

[Unless stated otherwise, my comments are based on my personal Airbnb hosting and travelling experiences.]
Carl-and-Meghan0
Level 1
Stroudsburg, PA

That's what I thought, too - Not like we don't want to host refugees from other countries, just wanted to make sure we understood the procedure.

Claudia2873
Level 1
Francestown, NH

I am grateful you have made it possible to virtually rent air b&bs in Ukraine by suspending all the fees. Please keep this initiative in place until Ukraine is free of war. It also is a good way to personally connect and get direct news which we are in need of. Peace for beautiful people of Ukraine!

Yaroslav22
Level 2
null

Добрий день. Підкажіть чому гроші не переховують на картку?

 

Good day. Tell me why the money is not hidden on the card?

Emilie
Online Community Manager
Online Community Manager
London, United Kingdom

Hi @Yaroslav22,

 

I'm not sure I understand your question here, but would love to help! Could you tell us a bit more about what you'd like more info on or support with please? 

 

Thanks 🙂

 

Emilie

 

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Александр161
Level 4
Kyiv, Ukraine

Hello! I continue my photo report to the airbnb family to help Ukrainians.

During the war in Ukraine, I had the opportunity to communicate with many members of the large airbnb family. Many of you booked my apartments, and I promised that all funds from booking apartments would go to good deoa and support for Ukrainian children and the elderly. In the last comment, you saw the first part of the purchase and distribution of essentials. I want to thank all of you, because it is thanks to each of you that these people received this support.

I continue the report: Yesterday we bought a batch of children's overalls for children under 1 year old and things for children from 6 to 13 years old. We have purchased baby food for children from 0 to 3 years old. We purchased long-term food for people over 75 years old and much more. Thanks for your kindness. Kindness will save the world!

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Alex Egorov
Marina1599
Level 2
null

Не можу добавити оголошення. Пише "Наразі до вашого акаунта неможливо додати додаткові помешкання в Україні" Що може бути?

 

I can't add listings. It says "Currently it is not possible to add additional apartments in Ukraine to your account" What could happen?

Tetiana21
Level 2
null

Доброго дня, в мене та сама проблема. Підкажіть чи вдалося вам опублікувати своє оголошення. І в чому саме була помилка. Дякую 

 

Hello, I have the same problem. Please tell us if you were able to post your ad. And what exactly was wrong. thanks

Emilie
Online Community Manager
Online Community Manager
London, United Kingdom

Hi @Marina1599

 

If you are in need of urgent support yourself, or know someone who does, please head over to this page for further help. That is the best way to get assistance via the platform. 🙂

 

Stay safe and do let us know if you need anything else,

 

Emilie

 

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Chris1620
Level 1
Scotland, United Kingdom

I have to say that once again Airbnb, through Brian Cheskey's leadership and humanitarian conscious, has led the way amongst the online accommodation portal providers , backed by real money and support. Well done Brian and all Airbnb staff and a huge well done and thank you to the many hosts around the world who have stepped up to the plate and offering their support. Proud to be a part of this community

Александр161
Level 4
Kyiv, Ukraine

A big thank you to the entire Airbnb family. Thank you for your apartment bookings. I want to inform you that thanks to your support, dozens of children from Ukraine will receive diapers No. 6 and No. 4 and baby food. The funds from the booking were used to purchase assistance for the children. You are the best, thanks also to the administration for the opportunity to get help in the form of a reservation. Many thanks to everyone: these goods will go to single mothers, orphans and children with disabilities. Ukraine will win and our children will grow up in a free and democratic country!

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Alex Egorov
Yevgen18
Level 2
null

Звучит красиво и громко, но на деле никто ничего не переводит, к сожалению.

Люди жертвуют деньги, а сайт их просто морозит.

 

It sounds nice and loud, but in fact, no one translates anything, unfortunately.

People donate money, and the site just freezes them.

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