From my perspective this is wholly the wrong approach. It's been my experience that Airbnb hosts are welcoming and the type of people that give others the benefit of the doubt. I know my friends and I do. Since March 15, however, when all the out-of-town guests that booked months in advance had to cancel, my calendar opened up and was filled with local guests. Every guest since March 15 has mislead me as to their intention. They claim to come for a small get together but since they're local, all their friends come too. They have loud raucous parties complete with strippers, DJ's, and bar-tenders. My house rules don't even allow parties. They don't realize I live next door and I try to keep things under control but it's impossible with a drunken group of over 50 people. I kept thinking it was just an anomaly but no more. Group after group, one worse than the next. The incident that ended it for me was this last group. I stayed up until 3am to try and keep things under control. The minute i went to bed, i could hear them yelling and screaming but i was too tired to do anything. Since my neighbors are doctors at the Cleveland clinic, I try to keep voices and noise low outside at night. My husband, who is a native Thai, kindly asked them to please quiet down, they started to run around the house to get to him up on the balcony. I don't know what they would have done had they got him but it wouldn't have been pretty. He called the police, but being that it was 4am and they must have had larger priorities in an underfunded city, they didn't come.
Then they gave us a bad review. Airbnb left that untrue review there and so far has done nothing about it. If this were a isolated incident, that would be different. But every local guest since March 15 has been this way. I'm afraid to leave a review often because there may be retaliation.
And now, to have Airbnb worried that the guests are being discriminated against?
When I hosted within my own home this never happened. It only happens in "whole house" listings, where the guests think no one will be there so they can trash the place.
I'm a good host. I'm a very good host. I feel betrayed that Airbnb thinks I and other good hosts that have been tolerant in the extreme are the problem.
It's the guests guys. It's the guests that are the problem. And unfortunately, they are 95% all one race. However, I know it's not race that's the problem. It's the culture. And normalizing and forcing hosts to accept egregiously disrespectful behavior is just wrong. I've already unlisted both my properties. I'm not accepting any new guests. Once the last guests that have already booked have come and gone, I'm out.
