[Closed] 2023 Winter Release: Q&A with Catherine Powell

[Catherine-Powell]

Hi Everyone,

I am excited to connect with all of you for another Q&A session. 

As many of you know, I started Hosting earlier this year with my husband and co-Host, Hugh, and I have learned so much during this time. Specifically how much effort and care goes into being a great Host, and of course a Superhost! I have always been full of admiration for our Host community -  my appreciation now for all that you do and are able to achieve is even deeper!

On November 8, Airbnb CEO Brian Chesky announced the 2023 Winter Release, which includes significant upgrades to the Host experience such as new tools to manage and showcase your listings and coming soon will be upgraded pricing features. As with all our releases, the product innovations have been directly influenced by the feedback we hear from our Host community. 

And I am sure you won’t be surprised to hear I am now one of those voices of feedback!

So it has been such a pleasant surprise to see the new Listings tab: how easy and intuitive it is to add amenities; how much easier it is to remove old listings that were never published and of course the photo tour!  If you have not yet explored the changes,  I really encourage everyone to give it a try. 

As I said earlier, we're always listening to your feedback and we received great questions during our last Q&A session in May.  I’d love to hear from you again and I invite you to ask me any questions you might have about this most recent release

You will be able to submit questions in this thread until the end of this week - 17th November. Our Airbnb Community Managers  will compile your most popular questions related to the Release, and I will respond to you by the end of November. 

Thank you all for being such an important part of our community.

Warmly,

Catherine

👉 Please ensure to follow the below Q&A Guidelines:

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• Remain respectful in your interactions with other Hosts and the Airbnb team. Let's make sure our communication remains meaningful and constructive. 
• Kindly keep your questions focused on the 2023 Winter release and provide relevant feedback on the topic.
• Please use the comment section to ask questions related to the release and the like button to upvote a question that you would like to see addressed.
• Be as clear as possible regarding your question, describing what you want to know and why you think it’s relevant for Airbnb’s Host Community. 
• All questions will be reviewed. We’ll prioritize the most relevant and popular questions – those concerning our global Host Community and directly linked to the Winter 2023 release.
• Kindly focus your questions on the features and enhancements included as part of the November updates rather than what’s not included. 
• We reserve the right to remove replies that do not follow the above guidelines
• We will do our best to ensure that critical concerns about Airbnb’s Winter 2023 Release are addressed.

 🇫🇷 Lisez ce message en français:

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Bonjour tout le monde.

J'ai hâte de vous retrouver pour une nouvelle séance de questions-réponses. 

Comme vous le savez, je suis devenue hôte cette année avec mon mari et co-hôte, Hugh. J'ai beaucoup appris, en particulier sur les efforts que doivent fournir les hôtes, et bien sûr les Superhôtes, pour atteindre l'excellence. J'ai toujours admiré notre communauté d'hôtes, mais encore plus maintenant que je vois ce que vous accomplissez.

Le 8 novembre, Brian Chesky, PDG d'Airbnb, a annoncé l'Édition Hiver 2023, qui comprend des améliorations importantes pour les hôtes : de nouveaux outils pour gérer votre annonce et mettre en valeur votre logement, ainsi que des fonctionnalités de tarification améliorées à venir. Comme pour toutes nos éditions, les innovations produits ont été directement influencées par les remarques de notre communauté d'hôtes. 

Sans surprise, je fais maintenant partie des hôtes qui font des suggestions.

J'ai eu l'agréable surprise de découvrir la nouvelle page Annonces, qui permet d'ajouter facilement des équipements de façon intuitive, de supprimer d'anciennes annonces jamais publiées… et bien sûr, de créer une visite photo. Si vous n'avez pas encore découvert ces nouveautés, faites-le ! 

Comme je l'ai dit, nous sommes à l'écoute de vos remarques, et vos questions lors de notre session en mai dernier étaient très pertinentes. J'aimerais avoir de vos nouvelles. Je vous invite à me poser vos questions sur cette dernière édition.

Vous pourrez les envoyer dans ce fil de discussion jusqu'à la fin de la semaine, c'est-à-dire le 17 novembre. Nos responsables de la communauté Airbnb compileront les questions fréquentes liées à l'Édition d’Hiver, et je vous répondrai d'ici la fin du mois de novembre. 

Merci de votre participation précieuse à notre communauté.

Cordialement,

Catherine

👉 Informations complémentaires – veillez à suivre les consignes de la séance de questions-réponses ci-dessous : 

• Faites preuve de respect lors de vos interactions avec d'autres hôtes et l'équipe Airbnb. Les échanges doivent rester pertinents et constructifs. 
• Assurez-vous que vos questions concernent les nouveautés produits de l'Édition d’Hiver 2023 et qu'elles fournissent des remarques pertinentes à leur sujet.
• Merci d’utiliser la section des commentaires pour poser des questions liées à la nouvelle édition et le bouton J'aime, si vous souhaitez voter pour une question que vous souhaitez voir abordée.
• Assurez-vous que votre question est aussi claire que possible, précisez ce que vous souhaitez savoir et pourquoi vous pensez qu'elle est pertinente pour la communauté d'hôtes sur Airbnb. 
• Toutes les questions seront examinées. Nous donnerons la priorité aux questions les plus pertinentes et les plus populaires qui concernent notre communauté d'hôtes mondiale, et qui sont directement liées à l'Édition d’Hiver 2023.
• Concentrez vos questions sur les fonctionnalités et les améliorations incluses dans les nouveautés de novembre plutôt que sur ce qui n'est pas inclus. 
• Nous nous réservons le droit de supprimer les réponses qui ne respectent pas les consignes ci-dessus.
• Nous ferons tout notre possible pour nous assurer que les questions essentielles sur l'Édition d’Hiver 2023 d'Airbnb sont prises en compte.

 🇮🇹 Leggi questa discussione in italiano:

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Ciao a tutti.

Sono felicissima di ritrovarmi con voi per un'altra sessione di domande e risposte. 

Come molti sanno, ospito dall'inizio di quest'anno con mio marito e co-host, Hugh. Ho imparato così tanto in questo periodo, soprattutto quanta fatica e cura servano per essere ottimi host e, naturalmente, fantastici Superhost. Ho sempre avuto grande ammirazione per la nostra community di host e ora il mio apprezzamento per ciò che fate e riuscite a ottenere è persino più sentito.

L'8 novembre Brian Chesky, CEO di Airbnb, ha annunciato la Winter Release 2023, con significative novità per l'esperienza degli host, come nuovi strumenti per gestire e promuovere gli annunci. Presto arriveranno anche le funzionalità aggiornate per i prezzi. Come per ogni nuova release, le innovazioni al prodotto sono state direttamente influenzate dal feedback che riceviamo dalla nostra community di host. 

E sono certa che non vi sorprenderà sapere che ora sono anche io una di quelle voci di feedback!

È stata una piacevole sorpresa vedere la nuova scheda Annunci, scoprire quanto sia facile e intuitivo aggiungere servizi e rimuovere i vecchi annunci mai pubblicati. E naturalmente il tour fotografico. Se ancora non avete esplorato le novità, vi incoraggio tutti caldamente a farlo. 

Come dicevo prima, ascoltiamo sempre il vostro feedback e abbiamo ricevuto ottime domande nella nostra ultima sessione a maggio. Mi piacerebbe sentirvi ancora, quindi vi invito a pormi qualsiasi dubbio abbiate su quest'ultima release.

Potete inviare domande in questo thread fino a fine settimana, cioè il 17 novembre. I Community Manager di Airbnb metteranno insieme quelle più popolari legate alla release, e io risponderò entro la fine di novembre. 

Non vedo l'ora di conoscere i vostri feedback. Grazie a tutti perché siete fondamentali per la nostra community.

A presto,

Catherine

👉Maggiori informazioni - Assicuratevi di seguire queste linee guida per la sessione di domande e risposte: 

• Adottate un comportamento rispettoso nelle interazioni con altri host e con il team di Airbnb. Comunicate in modo costruttivo e attenetevi alle tematiche proposte. 
• Vi chiediamo di inviarci solo domande e feedback pertinenti alla Winter Release 2023 di Airbnb
• Per porre delle domande, potete usare la sezione dei commenti; se la vostra domanda è già stata pubblicata, fatecelo sapere assegnandole un Mi piace.
• Formulate le domande in modo chiaro, descrivendo nello specifico cosa volete sapere e perché ritenete che sia rilevante per la community di host Airbnb. 
• Il nostro team esaminerà tutte le domande, ma darà priorità a quelle più pertinenti e condivise, ovvero quelle che interessano maggiormente alla nostra community globale di host e che sono strettamente correlate alla Winter Release 2023.
• Vi chiediamo di porre domande solo relativamente alle funzionalità e ai miglioramenti inclusi negli aggiornamenti di novembre anziché su altri aspetti non pertinenti. 
• Ci riserviamo il diritto di rimuovere le risposte che non rispetteranno le linee guida di cui sopra.
• Faremo del nostro meglio per assicurarci di rispondere a tutti i dubbi più importanti sulla Winter Release 2023 di Airbnb.

🇪🇸 🇲🇽 🇦🇷  🇨🇴 🇨🇱 🇵🇪 🇨🇺 Lee este hilo en Español:

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¡Hola a todos!

Qué ganas de compartir con vosotros una nueva sesión de preguntas y respuestas. 

Muchos de vosotros ya sabéis que empecé a hospedar a principios de este año con mi marido y coanfitrión, Hugh. Y he aprendido tanto en este tiempo. En concreto, sobre el esfuerzo y la dedicación que se necesitan para ser un anfitrión de primera y, por supuesto, un gran Superanfitrión. Siempre he admirado a nuestra comunidad de anfitriones y mi agradecimiento por todo lo que hacéis y lo que sois capaces de lograr es ahora más profundo si cabe.

El pasado 8 de noviembre, el director ejecutivo de Airbnb, Brian Chesky, anunció el lanzamiento de invierno del 2023, que incluye importantes mejoras para los anfitriones, como nuevas herramientas para gestionar y mostrar los anuncios y, próximamente, nuevas funciones de precios. Como ocurre en todos nuestros lanzamientos, las novedades que ofrecemos tienen su origen en los comentarios que recibimos de nuestra comunidad de anfitriones. 

Por eso, no os sorprenderá saber que a partir de ahora yo también voy a poder compartir mi opinión como anfitriona.

Me ha encantado descubrir la nueva pestaña Anuncios, lo fácil e intuitivo que es añadir servicios y eliminar anuncios antiguos que nunca se publicaron. Y, por supuesto, el recorrido fotográfico. Si aún no habéis explorado estos cambios, os animo a todos a probarlos. 

Como he dicho antes, siempre tenemos en cuenta vuestros comentarios y también hemos recibido preguntas muy interesantes durante la última sesión de preguntas y respuestas de mayo. Estoy deseando conocer vuestra opinión y os invito a preguntarme cualquier duda que tengáis sobre las novedades de este último lanzamiento.

Podréis enviar vuestras preguntas a través de este hilo hasta el final de la semana. Es decir, el 17 de noviembre. Los community managers de Airbnb reunirán las preguntas más populares relacionadas con el lanzamiento y yo me encargaré de responderlas hacia finales de noviembre. 

Estoy deseando conocer vuestras dudas y opiniones. Muchísimas gracias a todos por formar parte de nuestra comunidad.

Un abrazo,

Catherine

👉Ten en cuenta estas pautas cuando vayas a formular tus preguntas: 

• Trata con respeto al resto de anfitriones y al equipo de Airbnb. Mantén un tono constructivo y habla sobre temas que sean relevantes. 
• Céntrate en formular todas las dudas que tengas sobre las novedades del lanzamiento de invierno del 2023 y en dar tu opinión al respecto.
• Por favor utiliza la sección de comentarios para preguntar todo lo que quieras sobre las mejoras que hemos presentado y el botón Me gusta para votar las preguntas que quieres que respondamos.
• Procura que tus comentarios sean claros, describe lo que quieres saber y por qué crees que es importante para la comunidad de anfitriones. 
• Revisaremos todas las preguntas. Daremos prioridad a aquellas que sean más relevantes y se repitan más, a las que afecten directamente a la comunidad de anfitriones y a las que estén relacionadas con el lanzamiento de invierno del 2023.
• Céntrate en comentar tus dudas sobre las nuevas funciones y mejoras que hemos presentado en el lanzamiento de Noviembre  y evita cuestiones que no estén relacionadas con el lanzamiento. 
• Nos reservamos el derecho de eliminar los comentarios que no se ajusten a estas pautas.
• Haremos todo lo posible por resolver las dudas más importantes sobre el lanzamiento de invierno de Airbnb del 2023. 

🇧🇷 🇵🇹 Leia este tópico Portuguese: 

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Oi, pessoal.

É um prazer estar com todos vocês para mais uma sessão de perguntas e respostas. 

Muitos de vocês sabem que comecei a hospedar no início do ano com meu marido e coanfitrião, Hugh. Aprendi muito nesse período, principalmente sobre o esforço e cuidado necessários para ser uma boa anfitriã e, claro, uma ótima Superhost. Sempre admirei muito nossa comunidade de anfitriões, e o meu apreço por tudo o que vocês fazem e conseguem conquistar é ainda maior.

No dia 8 de novembro, o CEO do Airbnb, Brian Chesky, anunciou o Airbnb 2023 - edição de novembro, que inclui melhorias significativas para a experiência do anfitrião, como novas ferramentas para gerenciar e promover seus anúncios. Além disso, em breve teremos melhorias nos recursos de preços. Como em todos os nossos lançamentos, as inovações foram diretamente influenciadas pelo feedback da nossa comunidade de anfitriões. 

Com certeza não será uma surpresa saber que agora sou uma das vozes que também dão esse feedback.

Dessa forma, que presente incrível foi ver a nova aba Anúncios, que torna a tarefa de adicionar comodidades fácil e intuitiva e facilita demais a remoção de anúncios antigos que nunca foram publicados. Além, é claro, do tour de fotos. Se vocês ainda não exploraram essas atualizaçōes, incentivo todos a experimentarem. 

Como eu disse antes, sempre escutamos o feedback de vocês  e recebemos ótimas perguntas na última sessão de perguntas e respostas em maio. Quero ouvir de vocês de novo, e os convido a me enviar todas as suas perguntas sobre este novo lançamento.

Vocês poderão enviar perguntas nesta conversa até o fim da semana, ou seja, dia 17 de novembro. Os Gerentes da Comunidade do Airbnb vão coletar as perguntas mais frequentes relacionadas ao lançamento, e eu as responderei até o fim de novembro. 

Obrigada a todos por serem uma parte tão importante da nossa comunidade.

Cordialmente,

Catherine

👉 Siga estas diretrizes ao elaborar perguntas, clique para obter mais informações:

• Mantenha o respeito nas suas interações com outros anfitriões e com a equipe do Airbnb. Use um tom construtivo e aborde temas que sejam relevantes. 
• Concentre-se nas novidades da Edição de inverno do Airbnb 2023 ao elaborar suas perguntas e dar feedback.
• Use a seção dos comentários para fazer perguntas relacionadas ao lançamento e o botão curtir para votar a favor de uma pergunta que gostaria de ver abordada.
• Faça suas perguntas com clareza: descreva o que você quer saber e por que acha que a dúvida é relevante para a comunidade de anfitriões. 
• Analisaremos todas as perguntas e vamos priorizar as que forem mais relevantes e populares — ou seja, aquelas que afetem diretamente nossa comunidade de anfitriões e estejam relacionadas à Edição de inverno.
• Ao fazer perguntas, concentre-se nos recursos e melhorias que apresentamos e evite o que não estiver relacionado ao lançamento de novembro. 
• Nós nos reservamos o direito de remover conteúdo que não siga essas diretrizes.
• Faremos o possível para esclarecer as dúvidas mais importantes sobre a Edição de inverno do Airbnb 2023.

🇩🇪 Lies diesen Beitrag auf Deutsch: 

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Hallo zusammen.

Es freut mich, dass wir uns alle zu einer weiteren Fragerunde treffen. 

Viele von euch wissen, dass ich seit diesem Jahr Gastgeberin bin, mit meinem Mann und Co-Gastgeber, Hugh. Ich habe in dieser Zeit unglaublich viel gelernt, insbesondere, wie viel Mühe und Sorgfalt notwendig ist, um eine großartige Gastgeberin und natürlich auch Superhost zu sein. Ich habe unsere Gastgeber:innen-Community immer bewundert, und meine Wertschätzung für all das, was ihr tut und erreicht, ist jetzt noch größer.

Am 8. November hat unser CEO Brian Chesky das Airbnb 2023: Winter-Update vorgestellt, das bedeutende Verbesserungen für Gastgeber:innen umfasst. Dazu gehören neue Tools zum Verwalten und Präsentieren eurer Inserate, und auch die Preisfunktionen werden bald verbessert. Wie bei all unseren Updates wurden die Produktinnovationen direkt vom Feedback unserer Gastgeber:innen-Community beeinflusst. 

Es wird euch sicher nicht überraschen, dass ich eine dieser Feedback-Stimmen bin.

Es war so eine schöne Überraschung, das neue Tab „Inserate“ zu sehen. Ausstattungen können jetzt einfach und intuitiv hinzugefügt werden. Alte Inserate, die nie veröffentlicht wurden, lassen sich ganz einfach löschen. Und nicht zu vergessen: Der Fotorundgang! Wenn ihr die Änderungen noch nicht gesehen habt, rate ich euch allen, sie auszuprobieren. 

Wie gesagt: Wir hören euer Feedback immer und wir haben tolle Fragen bei unserer letzten Fragerunde im Mai erhalten. Ich möchte wieder von euch hören und lade euch ein, mir all eure Fragen rund um das neueste Update zu stellen.

Ihr könnt eure Fragen bis zum Ende der Woche in diesem Thread stellen, also bis zum 17. November. Unsere Community-Manager:innen werden eure häufigsten Fragen zum Update sammeln und ich werde euch bis Ende November antworten. 

Ich freue mich sehr darauf, von euch zu hören, und ich danke euch allen dafür, dass ihr ein so wichtiger Teil unserer Community seid.

Viele Grüße

Catherine

👉Bitte beachtet die folgenden Richtlinien für die Fragerunde: 

• Geht respektvoll mit anderen Gastgeber:innen und dem Airbnb-Team um. Bitte achtet darauf, dass die Diskussion auf die Themen bezogen und konstruktiv bleibt. 
• Bitte bezieht euch bei euren Fragen und eurem Feedback im Wesentlichen auf das 2023 Winter-Update.
• Bitte nutzt den Kommentarbereich, um eure Fragen zum Winter-Update zu stellen. Über den „Daumen nach oben” könnt ihr eure Stimme für eine Frage abgeben, zu der ihr euch eine Antwort wünscht.
• Formuliert eure Fragen so klar wie möglich und beschreibt genau, was ihr wissen möchtet und warum ihr glaubt, dass euer Anliegen für die Gastgeber:innen-Community auf Airbnb von Bedeutung ist. 
• Wir werden alle Fragen prüfen und die relevantesten und beliebtesten Fragen bevorzugen – das sind diejenigen, die unsere globale Gastgeber:innen-Community betreffen und sich direkt auf das 2023 Winter-Update beziehen.
• Bitte konzentriert euch bei euren Fragen auf die neuen Funktionen und Verbesserungen aus dem November-Update anstatt auf Dinge, die nicht mit dem Update zusammenhängen. 
• Wir behalten uns das Recht vor, Antworten zu entfernen, die gegen die oben beschriebenen Richtlinien verstoßen.
• Wir werden unser Bestes tun, auch kritische Anmerkungen zum Airbnb 2023: Winter-Update zu berücksichtigen.

🇳🇱  Lees dit artikel in het Nederlands:

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Hoi allemaal,

Ik kijk ernaar uit om jullie te spreken tijdens een nieuwe Q&A. 

Zoals velen weten, ben ook ik eerder dit jaar gaan verhuren, samen met mijn man en co-host Hugh. Ik heb hier zoveel van geleerd, vooral hoeveel tijd en moeite het kost om een goede host te zijn, en natuurlijk een geweldige Superhost. Ik heb altijd al veel bewondering voor onze community van hosts en mijn waardering voor alles wat jullie doen en bereiken is alleen maar gegroeid.

Op 8 november kondigde Brian Chesky, CEO van Airbnb, Airbnb 2023: Nieuw deze winter aan, met aanzienlijke verbeteringen voor hosts, zoals nieuwe tools om je advertenties te beheren en weer te geven, en binnenkort ook verbeterde prijsfuncties. Zoals met al onze releases, zijn de productverbeteringen rechtstreeks beïnvloed door de feedback die we krijgen van onze community van hosts. 

Het zal je vast niet verbazen dat ik nu ook feedback heb gegeven.

Het is daarom zo'n aangename verrassing om het nieuwe tabblad Advertenties te zien, waarmee je eenvoudig en intuïtief voorzieningen toevoegt, en hoeveel makkelijker je oude advertenties verwijdert die nooit zijn gepubliceerd. En natuurlijk de fotorondleiding. Als je de veranderingen nog niet hebt gezien, raad ik je aan om deze uit te proberen. 

Zoals ik eerder al zei, luisteren we altijd naar feedback en we kregen geweldige vragen tijdens onze laatste Q&A in mei. Ik hoor graag weer van jullie en ik nodig jullie uit om al jullie vragen te stellen over deze nieuwste release.

Je kunt je vragen stellen in deze berichtenreeks tot het einde van de week op 17 november. Onze Airbnb-communitymanagers verzamelen de meestgestelde vragen over de release en ik beantwoord deze voor eind november. 

Ik kijk ernaar uit om van jullie te horen en bedankt dat jullie zo'n belangrijk deel uitmaken van onze community.

Hartelijke groet, 

Catherine

 👉 Volg de onderstaande richtlijnen voor Q&A's: 

• Houd het netjes wanneer je contact hebt met andere hosts en het Airbnb-team. Het is wel zo prettig als alle communicatie zinvol en opbouwend is. 
• We verzoeken je vriendelijk om alleen vragen over de nieuwe release van de 2023 Winter Release te stellen en ons daar relevante feedback over te geven.
• Gebruik het reactiegedeelte om vragen te stellen over de release. Met de Vind-ik-leuk-knop stem je de vragen die je graag beantwoord wilt zien omhoog.
• Formuleer je vraag zo duidelijk mogelijk. Verwoord wat je precies wilt weten, en ook waarom je vraag volgens jou relevant is voor alle hosts op Airbnb. 
• We bekijken alle vragen en maken een selectie van de meest gestelde relevante vragen. Dat zijn vragen die voor de gehele host community interessant zijn en zuiver en alleen over de functies gaan die in de 2023 Winter Release gelanceerd zijn.
• Richt je vragen alsjeblieft op de functies en verbeteringen die deel uitmaken van de november-updates. Bewaar al je overige vragen voor een volgende keer.
• Wij behouden ons het recht voor om reacties te verwijderen die niet aan de bovenstaande richtlijnen voldoen.
• We gaan ons best doen om op al jullie kritische kanttekeningen bij de nieuwe Winter 2023 Release te reageren.

[Walter]

Grazie per il tuo feedback @Ezia0 , Catherine ne sara' davvero felice!

Hai proprio colto nel segno: spesso le migliori innovazioni sui prodotti provengono proprio dai feedback con la community di Host sul campo!

English translation:
Thank you for your feedback @Ezia0, Catherine will be very grateful!

You really nailed it: often the best product innovations come exactly from feedback sessions with the Host community in the field!

[Ezia0]

@Walter , spero tanto di entrare "in campo" presto, la mia struttura è aperta tutto l'anno. Nel frattempo mi diletto con la pittura. Due mie opere saranno in mostra al Palazzo Ducale di Massa., nel Salone degli Svizzeri. Sarà pubblicato un catalogo dedicato alla mostra. Un caro saluto Walter ...a presto. Con tanta gioia un abbraccio anche a @Catherine Powell e a quanti leggeranno.  A presto Ezia0

English Translation:
@Walter , I very much hope to get 'into the field' soon, my facility is open all year round. In the meantime, I delight in painting. Two of my works will be exhibited at the Palazzo Ducale in Massa, in the Salone degli Svizzeri. A catalogue dedicated to the exhibition will be published. Best regards Walter ...see you soon. With much joy a hug also to @Catherine-Powell and to all those who will read. See you soon Ezia0

[Walter]

Fantastico, @Ezia0 ! Come sai anche io amo l'arte 😍 Speriamo di vedere qualche foto dell'esposizione qui nel Community Center, magari in un thread dedicato! Tanta fortuna 🙌

English translation:

Fantastic, @Ezia0! As you know I love art 😍. Hope to see some photos of the exhibition in the community, maybe in a dedicated thread! Lots of luck!  🙌

[Shirley313]

I love the ability to easily preview changes on a listing! Very intuitive. Easy. 

One question is the possibility to restore the “Super Host” filter alongside the “Guest Favorite” filter?🤷‍♀️

[Quincy]

Hi @Shirley313, it's lovely to hear that you're liking the new features! I will pass your feedback about the Superhost filter on to the team 🙂

[Rie9]

日本からこんにちは🇯🇵

ホストアドバイザリーボードメンバーのRieです。

すでに世界中のホストからたくさんの意見が出ています。

すべての意見が興味深くそれらに同意することが多いです。

アップグレードのたびに、このように世界中のホストの意見を知ることができてとても嬉しいです。

そして遊び心に溢れたグラフィック、

ホスティングの楽しみをさらに増やしてくれるアイデアをありがとうございます。

次のアップグレードもますます楽しみですし、

もっともっとフィードバックをしたくなります！

Translation to English: 

"Hello from Japan: 🇯🇵

This is Rie, a Host Advisory Board member.

I have already received many opinions from hosts all over the world.

All opinions are interesting and often agree with them.

With each upgrade, I am very happy to know the opinions of hosts from all over the world in this way.

And the playful graphics,

Thank you for your ideas that add to the fun of hosting.

And I'm looking forward to the next upgrade even more,

want to give you more and more feedback!" 

[Quincy]

Hi @Rie9, I hope everything is going well 😊 It's so lovely to see you here. I would like to thank you for your feedback and the kind words! 

Quincy 

[Marielle135]

Bonjour @Catherine-Powell, c’est toujours un vrai plaisir de te voir live et souriante! 
je suis une très mauvaise élève sur l’application (garder mes photos à jour et bien classées)… cette nouvelle mise à jour m’a vraiment redonné envie de me poser et d’explorer toutes les nouvelles possibilités que vous nous offrez.

J’adore le tab “annonce” qui me permet de naviguer si facilement! J’adore également la facilité avec laquelle nous pouvons trier nos photos par pièces, je crois que mes annonces vont recevoir un vrai “lifting de printemps” grâce à cela! 
Si je pouvais en demander plus, car vous nous en offrez toujours plus avec talent, il serait super de pouvoir sélectionner les photos qui apparaissent en premier lorsqu’un voyageur cherche un hébergement sans ouvrir les annonces.

je m’explique : l’offre est si riche sur airbnb que lorsque je voyage je n’ouvre pas forcément les diverses annonces, mais je fais glisser les photos de l’annonce avant pour avoir une rapide impression. Il serait chouette de pouvoir avoir un outil “favori” dans chaque pièce pour que nous puissions choisir les photos à mettre en avant.

il serait aussi super, comme le disait plus tôt daniel de pouvoir choisir l’ordre des pièces et celui des photos. Dans l’appli et sur le téléphone, je n’ai pas réussi à faire glisser les photos pour les trier.

Enfin, il serait génial de pouvoir choisir la photo qui représente, à nos yeux, le mieux notre hébergement.

encore une fois j’adore ces nouveautés qui vont vraiment simplifier mon expérience d’hôte et empiéter chaque fois un peu moins sur le cœur de mon activité; accueillir et partager de bons moments avec mes voyageurs.

merci et à très bientôt j’espère.

English translation: 

Hello @Catherine-Powell, it's always a real pleasure to see you live and smiling!
I'm a really bad student of the app (keeping my photos up to date and well organised)... this new update has really made me want to sit back and explore all the new possibilities you have to offer.

I love the 'ad' tab, which makes it so easy to navigate! I also love the ease with which we can sort our photos by room, I think my ads are going to get a real "spring facelift" thanks to this!
If I could ask for more, because you always offer us more with talent, it would be great to be able to select the photos that appear first when a traveller is looking for accommodation without opening the adverts.

Let me explain: there's so much on offer on airbnb that when I travel I don't necessarily open the various adverts, but I drag the photos of the advert beforehand to get a quick impression. It would be great to be able to have a "favorites" tool in each room so that we could choose which photos to highlight.

It would also be great, as Daniel said earlier, to be able to choose the order of the rooms and the order of the photos. In the app and on the phone, I haven't managed to drag and drop the photos to sort them.

Finally, it would be great to be able to choose the photo that we think best represents our accommodation.

Once again, I love these new features, which will really simplify my experience as a host and take a little less time each time from the heart of my business: welcoming and sharing good times with my travellers.

Thank you and I hope to see you soon.

[Sergi]

Bonjour @Marielle135 ,

Merci beaucoup d'avoir pris le temps de nous laisser ce super commentaire, c'est vraiment super que vous appréciez autant l'onglet Annonce !

En ce qui concerne vos suggestions, j'en prend note et les ferais remonter de mon côté.

Bonne journée.

English translation: Hi @Marielle135 ,

Thank you very much for taking the time to leave such amazing feedback, it's great to hear that you are enjoying the Listing tab!

Regarding your suggestions, I am taking note of them and will raise them on my end.

Have a nice day.

[Daniel1651]

Here again, @Catherine-Powell !

Regarding the Guest Favorite, it is said that it is “a new way to highlight listings that stand out for their ratings, evaluations and reliability.”

The first reading suggests that the criteria must be cumulative (assessment "and” evaluation “and” reliability, etc.), however it is later pointed out that "some of these requirements" may occur:

1. At least five guest reviews.

2. Excellent evaluations and an average rating greater than 4.9.

3. Good scores in subcategories

4. Excellent reliability record (cancellations and incidents)

Should these requirements be accumulated or can one or some of them really be met and be GF?

It is also mentioned and in some cases the CS has said that there is a collection of 2 million listings per day.

Is this measure also taking into account everyday and can explain why a listing changes the status from one day to another despite the fact that there were not changes on it (reviews, incidents, etc.)?

Thank you so much!

Daniel.-

[Quincy]

Hi @Daniel1651, lovely to see you again! Thank you for sharing your detailed question. I will pass this on to the team. 

Thank you,

Quincy

[Daniel1651]

Hey, hey! Lovely to read you too!

Take care!

[Joelle43]

Hello @Catherine-Powell and thank you for giving hosts a voice😊

I am a great fan of this new Winter Release which provides a sleek and unique way of viewing listings on Airbnb if we compare to other platforms.

My number one favourite change is that the guest reviews are now in chronological order irregardless of guest language.  Great improvement and like the fact that guests can choose from most recent to best review.

The fact that we can tick from a list of amenities per room that guests can see at a glance  as they take their tour is also great.   Being able to change the order of the photos within a room would be helpful.  Only the first five can be shuffled at present.

Onto the Guest Favorite issue - a huge fan😊  Why? Up until this year, my one and only apartment never got listed for more than 4 months of the year so obtaining SH status was pretty much unreachable for me because I do not allow short stays, lots of competition in my town and have other restrictions in place to keep the peace with my neighbours.  So whilst I satisfied all the other SH criteria, I always fell just short of the criteria for the number of stays.  So today, my listing with nineteen 5 star reviews is now appearing under Guest Favorite and I am delighted that my hard work and commitment has been acknowledged with this new badge.  

So from a host perspective, I very much like the improvements made with the Winter Release - more intuitive, faster to make/add any alterations but what of the guests perpective?  Well they have a plethora of choices to make when they go onto the Airbnb platform but the fact that they have so few filters to choose from does not help them in their search, if they find the filter button at all.

 For most searches a guest will see "over a 1000 listings" appear and then 15 pages of listings will be selected by the algorithm but who has time to go through that many?  As hosts we have a long list of amenities that we can tick for our listings so why does the guest not have the possibility of ticking from a similar list to make sure that the listing is a good fit?  Two new filters were added last month I know but if we go onto other booking platforms, the choice of filters is much greater making it much quicker for guests to find what they are looking for.  So my question is: how can we speed up the guest search process to maximise their chance of finding a listing that corresponds to their criteria and thereby increasing guest satisfaction?  It seems to me that a lot of hosts are saying here and elsewhere that they are receiving more bookings from other platforms rather than from Airbnb of late.

[Quincy]

Hello @Joelle43, it's great to hear that you're liking the Winter Release upgrades. Your feedback regarding the ability to change the order of photos within a room and choice of filters for guests is really appreciated 🙂 

Thank you so much!

Quincy 

[Emma3602]

Hi @Catherine-Powell, thanks for opening this conversation!

I have a few questions about the new Winter release platform and early access features. I am a new host putting a lot of work into getting my site up and running. Leading up to the introduction of the new platform I had seen a rush of bookings and inquiries, and averaged 30/views a day. Since the introduction of the new platform I have received no bookings at all, and my views have dropped to 10/day. 

I educated myself about the early access listings tab, and have taken advantage of the early access features the day they were released, and rework my listing regularly in light of those features. I also reach out to my mentor, am active on the community board, and put daily time into updating my site and reading hosting resources. When I search for my site as a guest on Airbnb I can't even find it anymore; it doesn't come up. I'm feeling somewhat disadvantaged as a new host. I'm concerned. What is your advice to me as a new host concerning the apparently dramatic shift in my bookings and listing views after the introduction of the new platform?  

Thanks for your time and care!