More options for connecting a smart lock

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More options for connecting a smart lock

Smartlock integrationSmartlock integration

All Hosts with listings in the US and Canada can now connect compatible smart locks to those listings.

Since rolling out this feature in March, we’ve added locks from August and Yale to the initial lineup of compatible models from Schlage. We’ve also expanded its availability to Hosts with more than six listings.


When you connect a smart lock, guests automatically receive a unique code that’s only active during their stay. You don’t have to change the code yourself between bookings.

Connecting a lock to your listing also lets you:

  • Receive an in-app notification when guests arrive.
  • View guests’ door codes.
  • Change how long a code is active by adjusting a guest’s check-in or checkout time.
  • Keep separate codes for yourself, Co-Hosts, and cleaners.
  • Get notified of any issues that might affect guests, like interruptions to the lock’s wifi connection.

You’ll find a list of compatible locks on the Resource Center, along with tips for connecting one to your listing.

11 Replies 11
Karen1100
Level 4
Nelson, Canada

This is fantastic!! I love this feature for my hosting business! 

Bhumika
Community Manager
Community Manager
Toronto, Canada

Thanks @Karen1100, glad to hear you're loving these new features!

 

How do you usually go on with check-in process with your guests? Which smart lock do you prefer for a smooth check-in process? What has been your experience so far?

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Charlie597
Level 1
New York, NY

When is it going to be available for the Dominican Republic? 

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Charlie597 , we don’t have further news to share on the expansion to new countries, but we’ll keep you posted if anything changes.

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Neil763
Level 2
Northwich, United Kingdom

Great feature, I am sure the re3st of the world would like to have this too, so what is the rollout plan please? I live in the UK.

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Neil763 , at the moment, we don’t have further news to share on the roll out plan to new countries, but we’ll surely keep our Host community posted if there are further updates to share.

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@Airbnb do you know if there is a plan to include Kwikset Smart Locks in the future?

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Austin469 , at the moment, Airbnb has partnered with three of the biggest smart lock providers in the U.S. and Canada— Schlage, Yale, and August—to integrate their products into Airbnb platform. However, we'll keep our Community posted if there are any updates with the product range.

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Linda-and-Peter0
Level 3
Magaliesburg, South Africa

What a fantastic feature !  Hope we'll have this available soon in South Africa .  I'll look into the possibilities

Thanks @Linda-and-Peter0 ! We'll keep you posted if there are such possibilities 😉

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Lindsey490
Level 2
Sparks, NV

Thanks for building this feature and so glad I no longer have to use Yale's own solution with the message that goes out immediately after a booking is made and that you can't even edit(!).

 

The new integration seems to default to a 4-digit code. I can't seem to find anywhere to change this setting. I would prefer to set 6-digit codes. Is that possible?