AI powered guest messaging

[Morgan992]

How can I get AI auto generated message reply drafts to guests

[Shelley159]

Hi @Morgan992 

I'm not sure if this answers your question. This is how you create a scheduled message that's automatically sent to each guest at the time of your choice.

The message is not written for you, the host has to write it. If you want to use a chatbot to draft the message, there's nothing preventing you from pasting the chatbot-generated message in the message block and scheduling when you want it to be sent.

https://www.airbnb.co.za/help/article/2897

[Morgan992]

Thank you. I’m looking for AI to auto draft reply messages to my guests for me to review/edit and send. basically I want the message to be auto generated instead of me having to draft a reply from scratch every time

[Fiona256]

@Morgan992 As a potential guest, I would not want an AI- generated reply or message. They look artificial and I would not proceed with the booking. I want genuine contacts. It suggests an uncaring, uncommitted host who can't be bothered genuinely replying.