Account Suspended for Over 2 Weeks Without Explanation

[Ahmet79]

My Airbnb account has been suspended for more than two weeks now, and I have yet to receive a clear explanation. Despite contacting support every single day for the past 17 days, I have been given the same response: that my issue has been escalated, and someone will call me within the day.

Well, it’s been 17 days without any phone call, and no resolution in sight.

This is extremely frustrating, as I have not been given any answers, and it seems like my case is being ignored. I’ve always trusted Airbnb, but this lack of communication and support is deeply disappointing.

If anyone else has had a similar experience or has advice on how to escalate this issue, please let me know. Hoping for a resolution soon!

[Emilie]

Hi @Ahmet79, 

I hope you're well!

Sorry to hear you were dealing with some issues regarding your account over the past few weeks -I can now see that your listings are active, could you please let us know if everything is resolved or if you need further advice?

Thanks 🙂

Emilie