Airbnb sucks

Answered!
John2417
Level 2
Volcano, HI

Airbnb sucks

Since covid the service has dropped off the planet. No one knows anything anymore.

Top Answer

The problem with bookings was not my responses to some bad people. My pricing on my calendar was showing $171 when we lowered it to $149. I called Airbnb 4 Xs on this matter. No one could tell me how to change it. I even escalated it to a supposed manager. He had no clue how to change it either. I found out by accident and tried cancelling the rule sets. And it worked. As far as my comments , most of my guests are smart enough to figure out that if I have 300 plus 5 star reviews and 4 bad ones who the ** really are. To many people  sugar coat the truth. Recently 4 young people checked in after hours. I could hear them being loud all night. Drunk and maybe on meth, by morning they were screaming and fighting in my hotel. I told them to get the ** out, and in my review I told them if you want to be loud and party , go to the beach. We don't allow this type of behavior at Jade Oasis. This hotel is mostly 5 stars and peaceful .

 

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15 Replies 15

I'm frustrated with Airbnb, too. LA gave me 365 Extended Night privileges (I paid $1,000+!!), with a certificate and everything...Airbnb refuses to recognize it and will not unblock my calendar. SUPER frustrating.