Availability settings not functioning properly

Liam3213
Level 1
Brighton and Hove, United Kingdom

Availability settings not functioning properly

Hi there,

 

For some reason, my availability settings are not functioning properly. Whenever I set availability to 6, 9 or 12 months in advance the system blocks all dates from September 19th 2025, for all three options.

 

I use a pricing manager (because Smartpricing was setting all my prices to a flat rate of £100 all year, which clearly wasn't right), but my pricing manager PriceLabs has said it's nothing to do with them.

 

Has anyone experienced this before?

4 Replies 4

@Liam3213 

Hard to troubleshoot without seeing your calendar settings under Availability. Suggest you go to availability and check each setting. Does it have anything to do with your min stay settings?

 

Also, as a last resort, set your calendar to unavailable by default and then manually unblock dates and see if that works.

Elizaveta30
Level 2
Shell Cove, Australia

I'm sorry to hear you are going through this hassle. I think it might be related to the external connections you might have set up. Like you mentioned PriceLabs. From my experience, I used to have Lodgify to manage my listings cross platforms and availability was managed through Lodgify. It doesn't sound like your case, but there still might be some connection behind the scenes that restricts your availability. I learnt that these type of connections are not very straight forward and there's some complexity when setting up or disabling them, so you might want to ask PriceLabs again or check whatever info they have in their documentation.  One more thing to check - sync calendars. If you have your airbnb calendar synced with any other calendar (e.g. another hosting platform) you might have restricted dates coming from there. 

Finally, just occurred to me! You said you turned smart pricing off. In that case you are supposed to enter the prices manually. However you said prices are managed by PriceLabs, so if they for whatever reason  did not provision prices for those far future dates, then your calendar will not be bookable. Try testing it and manually setting price for some far future date, then see if it is bookable. I am really thinking the limitation is coming from PriceLabs. Also can you think of what is the date 19th of September 2025 about? Maybe it's your PriceLabs contract renewal date? Or maybe they only commit to predict prices ahead of fixed amount of days and it falls on that date from today. They might not even know that airbnb blocks those future dates, but if they confirm that they do not feed the prices into your airbnb calendar beyond specific date, then you know your far future dates will not be bookable as they are missing prices.

Hope that helped. Sorry for long message. I hope you can find the root cause and would be nice if you could share it here 😉

Good luck!

Cheers,

Liza

Elizaveta30
Level 2
Shell Cove, Australia

My second reply as one more thing occurred to me. I'm not sure what are legal requirements in UK as I am from Australia.  However I found the below, so some similar restriction might apply to your listing: "In Greater London, Airbnb restricts entire home listings to 90 nights per calendar year, a rule known as the "90-Day Rule". This limit applies to properties rented out on a short-term basis, and it's automatically enforced by Airbnb's system."

Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Liam3213

 

 I can understand this is a little frustrating!

 

Have you had a chance to explore the suggestions Joan and Liza have put forward? I'd love to know if it helped you get to the bottom of it, or if you need more advice. 🙂

 

Thanks, 

 

Emilie

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