Critique my listing - Bill Arden North Carolina

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Bill1487
Level 2
North Carolina, United States

Critique my listing - Bill Arden North Carolina

I am brand new to hosting and just posted my property last week.  No bookings as of yet, but I was hoping to get some suggestions to help my listing pop.  Any and all feedback is appreciated.  Thanks in advance.

 

https://airbnb.com/h/blue-ridge-haven-arden-nc

Top Answer
Bill1487
Level 2
North Carolina, United States

Ahh, the fact that I’m giving people too much credit is my problem. That makes a lot more sense now. Silly me thought that people would read. Big mistake on my part! Thank you!

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7 Replies 7
Gwen386
Level 10
Lusby, MD

Welcome Bill

I think your rental is nice but am concerned about 6 guests with only one bathroom and a tiny kitchen area with no ability to cook a meal. My suggestion would be to decrease your guest count to four. 

Kia272
Level 10
Takoma Park, MD

@Bill1487  My concern is exactly what @Gwen386 said. You should reduce your guest count to 4. 

Also, your price seems very low. Definitely low for 6, and still very low for 4. Many new hosts think that low prices will attract guests- and it does- but usually the wrong kind of guests. Bad guests. You can definitely keep the 20% discount that AirBnB suggests to new hosts to make new listings attractive, but start at the price you want to rent the property for. If you accepted that offer, AirBnB will automatically calculate the discount for your first 3 bookings. 

 

I think you should review the local market and align your rent with other places in the area, taking into account that you don't offer a full kitchen. Perhaps lock the 3rd bedroom, and/or make it available for a group with smaller kids? Maybe have a guest limit of 4 adults and 2 children max? 

 

A group of 6 adults would definitely struggle with one bathroom and a kitchenette. 

 

Good luck with your hosting.  

Bill1487
Level 2
North Carolina, United States

Interesting take on the price.  I did have it lower to get some reviews right away.  I guess I do not really understand the limiting of the guests to 4 and or locking a bedroom that you and Gwen recommend.  If potential renters understand that there is only one bathroom, and a kitchenette isn't that choice theirs?  How does limiting the number of guests change that?  I do appreciate the feedback and am looking to better understand this process.

@Bill1487 One of the first things to learn about hosting is that guests don't read. They look at the pictures and location, and maybe skim the details a bit. They decide that your listing is suitable for them. 

 

Then they arrive. Things that you have clearly mentioned in the listing, possibly even in more than one place, are suddenly a surprise to them. They may say they didn't know they had to climb stairs to the unit, even though there's a picture of the stairs in addition to you mentioning that it's an upstairs unit. 

 

Then they have 6 people waiting to use the bathroom in the morning. All they will remember is that by the time they got to use it, the mirror was steamed up, it smelled bad, and there was hair in the drain and water on the floor. Although none of that was your fault, it sticks in their brain as a negative experience. 

 

Their negative experience goes into your review. I'm being a bit jaded here, but that's it in a nutshell. Hosting is all about creating an environment that precludes a negative experience. That's what reducing your guest count is all about. If they call AirBnB and complain, some uninformed customer service agent is likely to issue a refund, regardless of the legitimacy of the complaint. Then you are out the money, you have to clean, and you get a negative review. That's a lose/lose. 

 

$102/night divided by six is $17/person. They would pay more than that to camp. People looking for that kind of bargain usually cause more problems than the income is worth. 

 

I think you really need to figure out who your target market is. Is it a family with young kids looking to vacation in Ashville for a week? They'd likely want a kitchen, but maybe. Is it two couples traveling together? Maybe. 

It's hard for me to match a 3 bedroom 1 bath with a target market, other than partiers. Anyway, give it some thought. Hosting is a kind of learn as you go situation. 

 

 

Bill1487
Level 2
North Carolina, United States

Ahh, the fact that I’m giving people too much credit is my problem. That makes a lot more sense now. Silly me thought that people would read. Big mistake on my part! Thank you!

 

Hi Bill,

I have 2 bedrooms 1 bath but list for 5 if someone want to use the couch. 
airBnB uses comparative pricing. You can look @  your competition too. 
I would not lock off a door. You can make it into a game room, small library, etc. In my traveled experience licked door = other problem. 
Be transparent as possible. 

KR, 

Bettye

Hi Bill

totally agree with everything @Kia272 has said. Besides prospective guests not reading, here are some other horror stories hosts have encountered. A guest possibly urinating in a kettle because only one bathroom in house. OMG disgusting, right! But some guests are just classless or clueless. Guest sneaking in pets. Guests leaving tons of trash—takeout food and containers boxes, beer bottles because it’s 6 people with a tiny kitchen area. Dirty, smelly bath towels/wash cloths left on floor in bedrooms or bathrooms. Sorry, just preparing you for things we’ve learned or read in our hosting journey.