Custom Promotions no longer available

[Tim3904]

Overnight my ability to set new custom promotions on all listings has disspeared. My existing ones are still there, but no new ones can be set - any ideas / anyone else?

[Shelley159]

Hi @Tim3904 

Can you explain exactly at what point it goes wrong? Has the "add custom promotion" button disappeared or can't you select dates?

[Tim3904]

The add custom promotion button has disappeared from all listings. CS belive it is a tech issue and have peeps looking into it now. 

[Shelley159]

@Tim3904 

I hope they fix it soon! That's a crucial feature. Thanks for reporting it to them.

[Tim3904 · Accepted solution]

Agreed, I use it all the time - it does appear to be fixed now, on both app and desktop. 

[Bhumika]

Hi @Tim3904 , thanks for sharing that it appears to be fixed now. I hope you don't mind me marking your comment as a best answer — to let the Community members know that it's been fixed. 

I also wanted to share a Community Center tip 💡 :  If you'd like to tag members in your comments for them to get a notification of your message, simply press on @ in your keyboard, and the name of the person you are trying to reach should pop up 😊 (In this case Shelly). I'm tagging @Shelley159 so that we can share this information with her 🌻.