Different reservation view in app and in browser

Terje29
Level 1
Jessheim, Norway

Different reservation view in app and in browser

In the Iphone app I can see all reservations under "all".

When I log on to browser on PC I can not see any reservations.

 

Why is that?

5 Replies 5
Joelle43
Top Contributor
Cannes, France

Hello @Terje29 

 

When you go onto Airbnb from your computer, do you not see "Switch to hosting" or your equivalent in Norwegian?  You may have to log in but normally you're redirected to  the main hosting page that shows us our forthcoming reservations, past reservations etc

I am in modus host, but can not see any reservations in web browser, only in the app.

Joelle43
Top Contributor
Cannes, France

Oh dear @Terje29 - time to give customer service a call maybe or try changing browser and deleting all the caches?  Are you using a Mac by any chance?  I have found that I have a better Airbnb experience using Chrome rather than Safari lately.

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Terje29,  I just wanted to follow up on Joelle's suggestion. Has the issue been resolved for you?

 

Please keep us updated!

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

@Terje29 

When you login on a desktop computer, click Switch to hosting at the top/right. It should look like this:

 

Joan2709_1-1736382552516.png

 

Joan2709_0-1736382509119.png