Error message, I can't acess to anything on airbnb but i am loged in.

Amir1508
Level 1
Mostar, Bosnia and Herzegovina

Error message, I can't acess to anything on airbnb but i am loged in.

It shows me message like error connection and i can't enter to messages or reservations nothing, please help me i saw i have 1 reservation but i can't respond to anyone

1 Reply 1
Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Amir1508

 

I'm sorry to hear you're having some issues with your account! Could you let us know where and when exactly you are seeing this error message please?

 

The following steps might be helpful as well:

Log out (on all affected devices/browsers)

Close all browser windows/tabs (on all affected devices/browsers)

Open ONE new window (on all affected devices/browsers)

Clear cache and cookies and browser history (on all affected devices/browsers)

Delete & re-install app (if applicable)

Then log in with your email address

 

Let us know how you get on please 🙂

 

Thanks, 

 

Emilie

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