Escalation: Property Inactive Due to Delayed Background Host Verification by Auth bridge team

[Raeesul0]

Dear Airbnb Team,

My property has been turned off for more than two weeks due to a delay in host verification, which is handled by the Auth Bridge team. This has caused significant disruption, as I had already taken bookings in the past month and this verification could have been completed at the start of hosting.

It is extremely frustrating that the Auth Bridge team has not responded to calls or emails during this period. Moreover, I am concerned that Airbnb has not taken any visible action to improve this process or support hosts facing such delays.

I request urgent intervention to complete the verification so my property can go live and prevent further disruption to my bookings and guests.

Looking forward to a prompt resolution.

Thank you,
Raeesul Asad C P
PROPERTY ID 1573081805219366332

[Rebecca]

Hi @Raeesul0 👋

It's been a little while since you posted and I'm sorry that you're experiencing this issue. Speaking directly to Airbnb Support is the best way to get this resolved. Have you hear from the support team since you posted? 

Looking forward to hearing an update from you.