Extend final payment date

Extend final payment date

We have a final payment for our holiday due on 02 Dec. Are we able to extend final payment until 05 December. 

 

5 Replies 5

Hello @Heather2218 

 

You'll have to contact Airbnb's customer service to see if they are willing to do that as they are the ones who handle payments not the host.

 

I hope it is!

Elisa
Community Manager
Community Manager

Hi @Heather2218 😊

Thank you for asking this question here.

 

Have you been able to contact Customer Support, as Joelle suggested?
Don’t hesitate to let us know what you found out.

 


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hi, response below: 


As discussed, If the second payment of your payment plan doesn’t go through, we’ll let you know and ask you to make the second payment right away. If you’re unable to complete the second payment within 72 hours, your reservation will be canceled—any refund for the first payment will be determined by the cancellation policy for your reservation.


When you'll be charged for a reservation using a payment plan
https://www.airbnb.com/help/article/3783

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Hi @Heather2218 😊

Thank you for sharing this.

 

Did this answer help you, or do you still need more support?


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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center
Helen3
Top Contributor

I don't believe you can @Heather2218 if you don't pay the final instalment on time I believe you are at risk of Airbnb cancelling your booking .

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