Hi @Anita1193
Report the issue to Airbnb and ask for guidance. If this violates Airbnb’s policies, they might intervene.
Explain that the guest is using your address without permission for financial purposes, which could lead to future complications.
If you’re receiving their bank statements or loan-related documents, do not open them. Mark them as “Return to Sender” and drop them back at the post office.
If you plan on hosting long-term stays again update your house rules, add a rule stating that guests cannot use your address for official or financial purposes. Consider adding a clause in your message before check-in reminding guests of this rule.