Have any of you ever been"Blacklisted" from Air for reporting damage a guest did to your home?

Answered!
Katherine553
Level 2
Farmersville, TX

Have any of you ever been"Blacklisted" from Air for reporting damage a guest did to your home?

It just seems like since I  filed a claim for a damaged mattress that I no longer am getting bookings 

where I was getting them fairly regularly. I have been hosting for 4 years and am a super host... just curious

 

can't figure  out if it  is the economy or if I have indeed been blacklisted and not getting bookings. 

thanks

Katherine 

Top Answer

That's so sweet of you to do! I finally got a booking last night for April. I have usually had my house booked all of December and had not one booking for Dec or January. I had an incident with a guest in November and had some damage so I felt like air had made me not visible due to some things that happened with this complaint. But looks like maybe it has been slow for others and I will just keep  praying that it all picks up again for everyone! You were so kind to write and check my listing and I can't tell you how much that means to me! I hope you have a great year as well... all the best, Katherine 

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3 Replies 3
Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hey @Katherine553

I checked out your profile on airbnb.com and it was visible (it's very beautiful btw). 

Screenshot 2024-02-08 at 14.48.45.png

Have you received any bookings since posting? 

Other Hosts have reported a dip in bookings in January. I hope that it picks up for you soon. 
Rebecca

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That's so sweet of you to do! I finally got a booking last night for April. I have usually had my house booked all of December and had not one booking for Dec or January. I had an incident with a guest in November and had some damage so I felt like air had made me not visible due to some things that happened with this complaint. But looks like maybe it has been slow for others and I will just keep  praying that it all picks up again for everyone! You were so kind to write and check my listing and I can't tell you how much that means to me! I hope you have a great year as well... all the best, Katherine 

Thanks so much for checking out my listing and for your sweet comments... It means a lot to me to hear from someone out there around the world! all the best, Katherine