Have you ever used AI (Artificial Intelligence) to describe your listing?

Rebecca
Community Manager
Community Manager

Have you ever used AI (Artificial Intelligence) to describe your listing?

Have you ever used AI (Artificial Intelligence) to describe your accommodation_ - Airbnb Community.jpg

 

Hi everyone 👋

 

This keeps coming up lately, so I’m curious how you’re approaching it: have you used AI to help write or describe your place? Some people use it to get started or refine wording, while others prefer to keep it entirely their own. 

 

  • If you’ve tried it, how did it go? Did it save time, or did you end up editing most of it?
  • And if you haven’t, is it something you’d consider, or not your thing?

I’d love to hear different perspectives 👇

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9 Replies 9

I've used it to help formulate a two day itinerary for things to do and see locally for their trip, it was useful for that.   
I haven't used it for my listing description because I already put a lot of time and effort into formulating it and what I wanted it to say.  

That's really useful @Lorraine564 - did you use the itinerary it suggested, or did you tweak it? 

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@Rebecca I did tweak it, but not a whole lot, it worked for that instance 

I would also use it for directions from the airport for example.  

it can be useful for saving time on mundane tasks. 

It can be helpful for a base point and for ideas that you can then make your own.  

It's useful for people who find they are a bit time poor. 

I wouldn't use it for describing my accommodation though, as I think we know our own spaces the best. 

🙂

I have not.  Still on the fence only because I need to get to know more about this AI stuff.

Me too @Lisa10148 😂 It's fairly new still isn't it and I can understand that some people may feel apprehensive about it. As I said to @Fiona256 above, there are mixed opinions about using it. People have used it for their listing descriptions, translations and some, like @Philip3802 mentioned, have used it to compare what they've written and improve. It's a pretty mixed bag! 

 

Have you tried any sort of AI before at all? 

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No, I will not use AI for anything. I am more than capable of writing for myself. Material produced by AI is very identifiably bland, characterless and artificial. When I see something like that I move on swiftly. It's a total turn-off.

 

Likewise, I would not use, or trust, using AI for any research, including travel plans.

 

 

Thanks so much for stopping by and sharing @Fiona256. It's definitely a mixed opinion conversation across the community, as some people use it for lots of different reasons. Do you find it's mainly the writing style that puts you off, or is it more about the principle of it?

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No, I think it’s lazy, and I also think you can spot it, because it has a certain distinctive style. HOWEVER, sometimes I might get an AI version after I’ve done my own, and do a few tweaks if AI produces a nugget or two that I like. But on the whole I’m totally turned off by it, just as I am with automated impersonal holiday cottage reviews, and recorded messages saying “we are getting an unusually high volume of calls at the moment, but your call is very important to us”. For me, real humanity is a big part of AirBnb. Automation is distasteful when it masquerades as human contact. I daresay, however, that AI produced literature will get more sophisticated and difficult to spot.

Thanks so much for taking the time to reply @Philip3802. It's interesting that you use it as a kind of second opinion though, rather than a starting point. Do you find the AI suggestions are ever actually useful when you compare them to what you've already written yourself? 😊

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