@Terri292
No platform is perfect, but few penalise hosts as much as Airbnb does. Evidence of that abounds and no improvement to that should ever be expected. I could list the issues, but as some long term members have found out, there is little point in that as no notice is taken, the issues arise, regurgitate and increase in intensity rather improve in benefit, and in frustration they just leave.
Remember that Airbnb will make roughly 20% above what you charge as your rate, so you want to receive a service which is commensurate with that.
Many hosts maintain their listings here only because a) It is the only significant platform supporting homeshare.
The only advice you need to host on Airbnb is to learn the system, be aware of the pitfalls and [GAME] your way through it, changing your game plan, House Rules, Registration, installing CCTV for evidence collection and saving communications for the same reason, update your listing as you learn more, and promote the benefits which work for you, whilst avoiding the pitfalls you've identified. Then be aware, that you will need to change it all again as more changes become apparent. After that you will be fully equipped to argue your case with CS Agents, if you ever get through to them. But you may need to spend days, or weeks doing this.
You can keep the one reservation you currently have, and whilst you explore other options you can 'snooze' your listing so that it doesn't create any further bookings. Some other platforms will offer to import your Airbnb listing onto their platform should you wish to do so and so you would not lose the work you have already put in. You are quite entitled to use other platforms concurrently as you use Airbnb but you would be advised to use one platform as your main portal, offer Instant Booking on that, and synchronise your calendars from that one. Other platforms, set to 'Request Booking' so that you can check calendar clearance first and ensure that the bookings work to your schedule.
Good luck, maybe see you around? [GAME ON]. 😀