How to decouple two listing from grouping in analytics

[Wendy1305]

I set this up and now I cannot find how to undo this.    As you can see in the attached pictures I have a group called "HERMOSA BEACH" that included two listings in the same property.  A room listing and the entire place listing.   There is a bug in Airbnb where I am not seeing any of the view counts for the entire place listing.   Until Airbnb fixes this I would like to take it out of this HERMOSA BEACH  group and see if that solves the issue.  

Does anyone know where I can do this?

[Hugo990]

Hi@Wendy1305 

Unfortunately, Airbnb does not have a straightforward "ungroup" feature for listings within their analytics tools. However, here are a few steps you can take to address this:

1. Check Listing Grouping: Go to the Performance Dashboard in your Airbnb account. Under the "Listing performance" section, ensure that each listing has its own separate metrics. If you originally grouped these listings (perhaps as "linked listings"), you may need to unlink them manually by editing each listing.

2. Update the Listings Individually: Open each listing's settings and ensure that each has its own unique information. Airbnb may treat them as linked if they share identical details such as description or amenities, which could be part of the issue.

3. Contact Airbnb Support: If you can’t find a way to separate the listings in analytics yourself, contacting Airbnb support might be necessary to fix this. Explain the situation, including how view counts aren’t displaying correctly, and ask for assistance in ungrouping the listings from a back-end perspective.