I know smart pricing is not popular, but until recently I wa...
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I know smart pricing is not popular, but until recently I was happy that it often meant I got higher prices for my rooms. The...
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My first guest just left a review and I can see it under host reviews. But the property page still has no review and no stars. Why is that? Are host and property reviews different? Did the guest choose the wrong review?
omg so it needs to display a calculated mean of all reviews, huhhh... didnt know
Thanks a lot!
I would contract Airbnb Support you don't receive your average star rating until 3 reviews received on a listing but reviews even the first one are displayed on a property.
Hi @Dimitar48
Airbnb requires at least three ratings from different guests before the average star rating appears on your listing. If this is your first review, it won’t show a star rating until you’ve had at least two more reviews.
The thing is his profile shows a guest review of his listing but when you open the listing it shows No Reviews. I haven't seen that before.
Yes @Marie8425 you are absolutely right. Best for @Mike-And-Jane0 to contact Airbnb support and report this issue.
Hi @Dimitar48
As mentioned, your average star rating will not appear on your thumbnail photo in guest searches until you have 3 reviews. However, Airbnb has recently (I think) started showing the number of reviews (even if less than 3) on the main listing page and on the Host Profile. I noticed this when I created a new listing for a Host recently:
Any ideas as why the listing would not show 1 review, when the review as Host and the Guest mentions Property Name is viewable on the Host Profile Page?
There should only be a few reasons (that I can think of) why a review would not appear in @Dimitar48's case:
So in this case...perhaps it's best for @Dimitar48 to contact Airbnb CS as you pointed out.