Iphone app notification won't go away

Answered!
Joshua20
Level 3
Denver, CO

Iphone app notification won't go away

Dear Community,
I have a notification showing on my Airbnb app but no pending requests or messages at all. I've looked extensively, anyone have any ideas how to clear this as it may prevent me from replying to an actually request in a timely manner. I have redownload the app, turned notifications on and off. No notifications appear on the dashboard of the website. 

Joshua

Top Answer
Andrew174
Level 4
Minneapolis, MN

Logging out of my account on the app, and then logging back in seemed to do the trick for me. You can find the Logout button under the Settings.

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152 Replies 152

The guy that responded before me was right. Just log out in the app, then log back in. The "1" has disappeared...yay!! It was so annoying.
Andrew175
Level 1
New York, NY

Same problem - tried all the previous solutions, but looks like it's just an unresolved bug in this version.

Jodie9
Level 1
Los Angeles, CA

Thank you Andrew! Gone...was bugging the heck out of me
Tj6
Level 1
Denver, CO

Logging out and back in again fixed it for me too!

Yep. Same for me.
Kiah0
Level 1
Victoria, Australia

Not sure if anyone is still having this issue but try logging out of your account through the app & then log back in through the app. It worked for me!

Thanks Kiah,

your solution worked for me also!

Geoff18
Level 1
Toronto, CA

I'm having the same issue.  Help!

Ben87
Level 1
Knoxville, TN

Same.  Phantom notification.  Anyone have any resolution?  I've tried everything I know including reinstalling the app.

 

Is everyone running version 16.35 build (914)?  And did we all do the most recent iPhone update? version 9.3.5

 

I've emailed airbnb support about it but have not gotten a response.  Sent the email probably 5 hours ago so not expecting to hear back for a bit.

 

It does look like this problem has only been happening for a week or so judging by timestamps on this thread; wonder if it was iOS or Airbnb version update that caused it.

There are two more discussion rooms about the same problem.  I also tried to log out and then in, and it worked but just until next message come in. After new message its still badge 1 frozen. Did someone update to iOS 10 ? Any improvements ?

No improvements with 10th.
Kaspar0
Level 1
Copenhagen, Denmark

Me as well, and it's bloody annoying!

After todays update, it's even worst. Now in travelling mode search bar is missing, on iphone 6, iOS 10 (next to still froyen badge).

Does anyone reads this messages ?

Kerina0
Level 1
Oakland, CA

I'm really glad that I'm not the same one with this issue! Has anyone had it fixed?

 

Jerry30
Level 1
Prague, Czech Republic

Can not get rid of it either! Jerry Kabilka