Listing Location is incorrect

[Lolet2]

Hi there. I need help in pinning the exact location of my listing because at the moment, it's incorrect and when I try to move it to the correct location on the map, It gives me Error message: "Please move your pin closer to your address to continue". Due to the location confusion, I just lost a potential client. Could you assist me on this matter please.

Regards

[Emiel1]

@Lolet2 

You can choose for "specific" or "general" location in the editor.

When location is still incorrect, then you can only change it when no bookings have been made.

Otherwise you need to contact Airbnb.

https://www.airbnb.com/resources/hosting-homes/a/how-to-add-your-location-358

[Lolet2 · Accepted solution]

Hi @Emiel1,
Thanks for responding to my inquiries. I did contact Airbnb and got the problem resolved. They asked me to pin my location from a website latlong.net and send the latitude & longitude of my location to them.

All good now.

[Elisa]

Hi @Lolet2 😊, 

Thank you for sharing an update about this situation.

I’m glad everything is fine on your end!

Wishing you a beautiful day.