Listing a Hotel

[Chel12987]

I have listed a Hotel within Toronto but Airbnb is asking for STR number. As far as I know, there should be no STR license for hotels. I hope to get a better guidance on this as the Hotel I have listed will only allow me to list it with a minimum 28 nights stay.

[Mafus0]

Hi @Chel12987 

You’re correct that traditional hotels are generally not required to have an STR license, but Airbnb’s system doesn’t always automatically distinguish between a hotel and a short-term rental, especially at the city level.

In Toronto, Airbnb often asks for an STR number for any listing unless it’s properly categorized as a hotel or licensed lodging business in their system. Even if you’re only offering 28+ night stays, the platform may still prompt for registration until the listing type is verified.

A few things to check:

Make sure the listing is set up under Hotel / Boutique hotel / Apart hotel, not “Entire place”

Confirm the property has a valid business license or hotel registration (Airbnb may request documentation)

Sometimes Airbnb Support needs to manually review and remove the STR requirement for hotel listings

Your best next step is to contact Airbnb Support directly and ask for a manual review, explaining that the property is a hotel and operates on a minimum 28-night stay.

If helpful, I can also guide you on how to approach support and what details to highlight, so the review goes more smoothly.

Hope this helps clarify things a bit, Toronto’s rules can definitely be confusing.