Listing deactivated by Airbnb without any justification

[Priya341]

Dear community,

It’s nice to e-meet you all.

I am a new host on Airbnb and I have done all the prerequisites to list my space. I have also completed the host verification and it has got approved also. I received the host verification email and the due date to complete it was 14th April, 2025. I completed it on 11th April and I also got the confirmation. Still my listing got deactivated very next day without any clear justification. I keep reaching out to Airbnb support but they have not done anything yet. They said we will resolve this on priority but it’s been 4 days and there is no update.
I also received an email from Authbridge saying that my profile got verified and your listing is ready for publishing. My listing is still inactive and I am not able to activate it from the app, and it is causing me monetary loss for no reason.

Has anyone faced the same issue or if you have some suggestions to deal with it? I would really appreciate your suggestions.

[Emilie]

Hi @Priya341, 

I hope you're well today!

When looking at your profile, it looks like your listing is active -is everything now resolved or do you need further help? 

Let us know how you're getting on 🙂

Thanks, 

Emilie 

[Priya341]

Hi @Emilie  - Thanks for checking in!

Yes, my profile is now active after a lot of follow-up calls with customer care. However I still need clarification as to why my listing was deactivated because I had completed the host verification on time on 11th April wherein the due date to complete it for me was 14th April as per their email.
I have sent follow-up emails to Airbnb Verification Team and Customer Support as well but nobody is responding now.