Listing visibility

Answered!

Listing visibility

New host here. My listing appears "Listed" and I haven't blocked any dates, but the listing isn't visible when I zoom into my section of town, and all dates are marked as unavailable (when I or others tried to book). I've seen a few past post on this issue but nothing has done the trick for me thus far... Searching for any other tips or ideas. 

 

Top Answer

I appreciate the ideas offered by everyone in this thread! As it turns out, the issue was this: I had an account created on Airbnb.org, as well as Airbnb.com. You can only host through one or the other, which I learned when I called Airbnb customer service. They were able to switch my profile over to the dot.com version, which fixed the listing visibility/calendar problem immediately. 

 

View Top Answer in original post

9 Replies 9

@Angela4467 

Your profile says "Guest" so it doesn't appear your property is listed? 

 

Can you post the Listing URL here?

@Joan2709 -- link above. Thanks for any insights! 

@Angela4467 

The listing says you have been hosting since 2022? 

 

The listing doesn't say "New" and there are no reviews. Did you unlist for a period of time and just re-listed the property? Are you sure the status shows "Listed"

 

Joan2709_0-1746857021396.png

 

 

Since your profile still says Guest, Airbnb does not show you as a Host and that is probably why the listing doesn't appear in guest searches. When I click your profile photo, it doesn't show you as a Host at all. 

 

The City of Davis does seem to also have some STR regulations and requirements. 

 

 

 

 

@Angela4467 

I would contact Airbnb. Are there any licensing requirements for your City you have not met? That could also be a possibility.

Hello @Angela4467 

 

When I click on the link you've provided, I can see your listing and your calendar seems open to bookings. .  However, when I click on a date to book, I get the message saying "these dates are not available".  Very strange.

 

The listing is under your name and profile but it's strange that it's not appearing when we click here on your profile.  No chance that you've created two profiles on Airbnb?

I appreciate the ideas offered by everyone in this thread! As it turns out, the issue was this: I had an account created on Airbnb.org, as well as Airbnb.com. You can only host through one or the other, which I learned when I called Airbnb customer service. They were able to switch my profile over to the dot.com version, which fixed the listing visibility/calendar problem immediately. 

 

I seem the have a similar problem. It is about the sites within Europe.
My original listing was Beligan (so .nl) but it was visible for 3 years worldwide. Since 2026 it is not on other sites anymore.
I made a new one on .fr (France).
The help desk takes a lot of time to figure it out but up till today they can't.
They did tell me to delete the double one though. But when I had the one on .fr activited I did see my listing! When I deleted it 3 hours later, I did not anymore.
So clearly it is related to that.
All tricks and tips (updating, deblocking, making changes and save them ...) are not doing a thing. Really frustrating as I am normally fully booked by now and now I have only 2 bookings from Belgians, that I know, so they did not even need to search.

They did not give me the option to switch, they even said if I deleted the first one, reservations and reviews would be gone :-(. So I had no choice.

I don't know what to do now. It has been quiet for 24h almost, no more reaction from the help desk so far.

Hi @Angela4467 

 

 

Check your Booking Settings.

Go to Pricing and Availability under Calendar Settings 

Availability window  ensure it’s set to “All future dates” or a wide enough range.


Check your “Advance notice[“ and “Preparation time”. If these are too restrictive (e.g., “7 days notice” or “1 day prep before/after”), it can make dates look blocked.

 

Minimum/maximum nights make sure these aren’t set too high.

 

Go to hosting tab and check “today’s” tab see if Airbnb shows any warnings like “Your calendar is hidden due to a quality issue” or verification requirements.

 

Best Regards

 

 

 

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.