How can I get my new listing to appear toward the top of sea...
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How can I get my new listing to appear toward the top of search results when someone is searching for Airbnbs in Waco? I have...
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We have 3 cottages each listed individually and in each description we state that we do have 2 other cottages that may have available dates. We recently had a cancellation due to us not having the cottage that the guest had rented available for 1 extra night.
Is there a way for airbnb to immediately notify guests that we have 2 other cottages that are available for the 3 nights they were looking for.
When we do a search for these dates in our area most times only one cottage shows as being available.
I did reach out to the guest indicating that our other 2 cottages were available for the 3 nights they ere looking for.
Hi @Peter1360
Maybe someone will suggest a good solution, all I can think of is to mention it in your listing and perhaps add a photo showing all 3 cottages (if they are close enough together). This may work in your favour if people see they can add guests by booking another one, or to prevent complaints if guests were going to assume that they would not be close to other guests.
The cancelation that you had will hopefully not recur frequently anyway. It was a very specific circumstance, and many guests would be inclined to contact you before they cancel.
I would suggest 1 guest canceling because the cottage didn't have an additional night be taken as a consideration. Guests reasons for canceling maybe something else but they didn't want you to focus on their reason.
IIt worked you are focused on what can you do?
You have multiple cottages. You have clearly stated that. Sometimes we Hosts, me included, forget guests had enough brain power too get an Airbnb account, find my listing make a reservation and payment and then cancel early enough to get a refund. That suggests if just dates were the issue when it is not easy to find similar it takes maybe 5 minutes to send an email to you and ask. can you help?.
Thanks Marie
I guess I'm the eternal optimist.
Appreciate your response
Peter