My Listing is Getting No Activity

[Helena665]

Hello everyone,

I hope everyone had a great holiday and celebration of the new year!

I am coming on here in the hopes of getting some feedback, advice, recommendations, etc.

I have been on Airbnb for 3+ years now and am experiencing something that has never happened to me before. For the past almost year now, maybe a little less, my bookings have been on the decline. My property used to have at least a couple of bookings a month every month, every year (more bookings during the summer since that is our strongest season), but recently, we have had 0 activity. This has never happened before. When I go to search my place in Airbnb, it doesn't even show up unless I go on the map and pinpoint the exact location. Only then will I see my public listing. I have called Airbnb about this to ask them what is going on and they weren't really much help. If anyone has ever experienced this or knows what to do in this situation, please please please let me know what I should do. As mentioned before, this has never happened to me so any advice would be extremely appreciated!

Thank you all in advance,

Helena Ivanova 

[Lorina14 · Accepted solution]

Hi @Helena665,

I have noticed similar things when searching for certain listings (my own or some others have bookmarked). Guest favorites and Superhost listings tend to be toward the top. If you are running a special, you will be toward the top. I think if you tend to have more bookings in general you may be toward the top. I have noticed a listing I like in my area that is not listed well and is pages down in a search. I think that host doesn’t host often, and tends to do monthly bookings only. 

Have you tried changing your listing title or adding more recent pictures? Have you added more amenities or look at other listings to see what they are offering that you are not and you could add to your listing cost effectively?  I wonder if that may show the algorithm you are updating things or doing things. 

Once I did a search (not logged into my Airbnb acct on my computer) and  found my listing at the top for 2 weeks out but when I searched for 4 weeks out it wasn’t listed until 3 pages in… we didn’t have any reservations then, and the ones on the top did not have a special going on (specials push you to the top of searches). So I don’t know how that works.  New listings also get featured to help them get booked in their first couple of months as well as having a 20% discount for the first month or first 3 bookings.  

I’ve heard of some people deleting their listing and relisting it differently. I’ve also heard of people putting different listings up for the same place (I’m not sure if this is allowed but it happens) so they can do split testing on wording or pics of their place. 

I would recommend you post your listing to ask for advice from other hosts for ideas on what to emphasize or update on your listing as well as trying to do a special offer for a couple weeks to see if you can increase bookings to get you up in the algorithm again. 

Good luck! 

[Helena665]

Hi @Lorina14 !

Thank you for your comment! I really appreciate you taking the time to go into detail and helping out! 

I have tried doing special promotions for weeks, and I think I have gotten 1 booking out of it... but when I say weeks I mean probably closer to a few months.

I have thought about creating a duplicate listing rather than deleting my current one because I don't want to lose all of my reviews from previous guests. I will also attempt to add/replace some of the pictures and reword my listing to hopefully change the algorithm a bit, like you mentioned. I have also been a superhost for most of 2023 so I figured that would help boost my listing, but my listing would still be pages into a search and no where to be found.... - I unfortunately lost my superhost status though this month, due to having no new bookings! 😞

I will definitely try everything you mentioned. And again, thank you very much for all the helpful feedback and recommendations. I truly appreciate your time and help!! 🙂