Neighbourhood Inofrmation

[Ahmed-Osama0]

Hello everyone,

Do guests usually ask you about neighbourhood information?

What do they usually ask about, like safety, vibe, or what? And how do you respond to that?

[Graham490]

Hi @Ahmed-Osama0 .. thanks for you question.

If you have a Guide that you will have produced and attached to your listing, you should avoid many of these questions.

If you put yourself in the role of a potential guest what would you want to know?

I would mention such things as:

1. parking ... off site or on-site.. cost? hours?

2. is your place in a known district... nightclubs, shopping, business, cafes, apartments ...

3. How far from cafes (walking time/ kms)?

4. Local attractions - describe and how far

5. Public transport - what and how far

6. Local supermarket - how far

7. whatever may be unique for your space...

Best wishes

Graham

[Ahmed-Osama0]

Thanks Graham @Graham490

That is really good! But what do you think about using scores like those used in StreetKey website (safety 80/100, vibe 78/100, etc.), wouldn't it be helpful and more straightforward for the guests?

[Lazmee0]

Hey @Ahmed-Osama0, welcome! Honestly, Graham completely nailed it. Having a solid guidebook hooked up to your listing is a total lifesaver and cuts down on so many of those repetitive messages. In my experience, guests usually worry about two things: the vibe before they book, and the logistics once they arrive. When they ask about safety or the neighborhood vibe before booking, I always find it's best to describe the atmosphere rather than using big absolute words like perfectly safe since safety means different things to everyone. I usually say something casual like, It's a really laid back, friendly neighborhood where you'll see locals out walking their dogs, but we're still just a quick 10 minute stroll from the main strip if you want some nightlife."

Once they actually check in, that's when the where is the good food? questions start. Instead of just sending them a generic list, give them your personal favorites. Instead of saying there's a grocery store nearby, I love telling them something like, The little market down the street is great, and if you go in the morning, their pastries are incredible. Guests absolutely love those little insider details.

If you can weave some of the distances Graham mentioned like how many minutes it takes to walk to the nearest coffee shop or transit stopright into your listing description, it makes a huge difference. People love knowing exactly what they are getting into before they hit book. Best of luck with everything! You’re already asking all the right questions to be an awesome host. Cheers