Not Allowing 1-Night Booking, Availability Problem

Timothy694
Level 1
Pasig, Philippines

Not Allowing 1-Night Booking, Availability Problem

I set the availability of my Airbnb listing to a minimum of 1 night. However, as shown in the first screenshot, the dates December 4 and December 10 are automatically blocked by the system, preventing potential guests from booking. In the second screenshot, it appears that the system requires guests to book a minimum of 2 nights, even though the availability settings for my listing specify a minimum of 1 night only. Despite this setting, 1-night bookings are not being allowed. The system also does not allow me to open the closed date. Could someone please assist me in resolving this issue?


Screenshot (22).png

 

Screenshot (23).png

 

4 Replies 4
Kathy1371
Level 3
Goose Creek, SC

Check your settings. You may have it blocked off for cleaning.

 

Where can I find that setting? Thank you for your reply

Paula
Community Manager
Community Manager
Port Moody, Canada

Hi @Timothy694, I am tagging @Kathy1371 here so they receive a notification of your message. This way, we increase the chances of them getting back to us.
 
Quick tip: To tag someone, tap "@" and select the host's username from the dropdown menu 😊

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Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Timothy694 

If you are using professional hosting tools, the answer could be more complicated.

However, if you're only using the straight-forward Airbnb calendar, check the following:

 

Go to the Availability tab and click the block that says Minimum nights. I know you say this is set to 1 night, but you also have to check whether every day of the week is set to 1 night. So click through to "Customise by check-in day" and make sure they are all 1 night.

 

Next, go to Custom trip lengths (just below the maximum stay). Check that you haven't perhaps set a different minimum stay for these particular date ranges.

 

Then, go to Preparation time. This is the section that @Kathy1371 mentioned. It is also on the Availability tab, just one field below Custom Trip Lengths. Here you need to make sure that the preparation time is set to None.

 

If your dates are still not bookable, also check More Availability Settings (just a bit down from Preparation time). Make sure all the days are unticked, otherwise the system won't allow guests to check in on that day of the week.

 

Hope one of these solves the issue!