Not letting me pay

[Destiny129]

Im

just trying to pay for one of my stays and it’s saying I can’t why is that? 

[Patricia2526]

Hi @Destiny129 

Maybe the listing you’re trying to book has an age restriction, requiring guests to be 25 years old and above. Some hosts implement this policy to comply with building regulations, HOA rules.

[Destiny129]

That’s not it bc I’ve got this place before it’s just saying to contact the support area 

[Helen3]

Have you tried calling Airbnb Customer Services to see what the issue is @Destiny129 

[Destiny129]

Yes and they said to delete my acct and add it again. Then to dealing my card then adding it back In. But still not working 

[Helen3]

Sorry you will need to call them back. We are a community of hosts and guests so can't advise on payment issues you are having through Airbnb. @Destiny129 

[Emilie]

Hi @Destiny129, 

I'm sorry to hear you were running into some issues finalising your booking!

Did you find a solution in the end? What did the customer service team advise when you told them the initial suggestion did not do the trick?

Looking forward to hearing from you 🙂

Emilie