Professionl Hosting Tools

[Bohdan4]

Hello Community,

I have been in contact with AirBnB and they are working on my issue currently were I am trying to upload my license. I am accessing my professional tools, however the lower part, Add your business details is not showing, only the top part. Does anyone have a fix for this, I reside in Canada. 

[Mike-And-Jane0]

@Bohdan4 A pure guess from me.

Try switching the tools off tonight and on again tomorrow.

[Bohdan4]

Thanks so much, and I will give it a try. 🙂

[Pat271 · Accepted solution]

@Bohdan4 

Here is a thread I found on your issue, along with a workaround:

https://community.withairbnb.com/t5/Ask-about-your-listing/Can-t-see-quot-Business-details-quot-in-p...

[Bhumika]

Hi @Bohdan4 ,

Did you manage to successfully add your licence and business details? Have the suggestions from @Mike-And-Jane0 and @Pat271 worked for you?

Do keep us posted if you need any further help with this one!

[Bohdan4]

Hello Bhumika, thanks for checking, no unfortunately not, the lower part of the professionals tools is not loading, and I also tried using my App, but no luck. 

[Aaron1070]

Hello @Bohdan4 ! I'm sorry to hear about the issue you're experiencing with Airbnb and uploading your license. While I don't have access to real-time information or specific troubleshooting steps for Airbnb's platform, I can provide some general suggestions that might help:

1. Clear your browser cache: Sometimes, clearing your browser's cache can resolve display issues on websites. Try clearing your cache and then accessing the Airbnb website again to see if the "Add your business details" section appears.

2. Try a different browser or device: Switching to a different browser or device could help identify if the issue is specific to the browser or device you're currently using. Test Airbnb on a different browser or device to see if the missing section is displayed.

3. Contact Airbnb support: If the issue persists, it's best to reach out to Airbnb's customer support directly. Explain the problem you're facing with the missing "Add your business details" section and provide them with any relevant details. They will have the most up-to-date information and can offer specific assistance for your situation.

Remember, these are general suggestions, and the best course of action would be to contact Airbnb's support for personalized guidance. They will be able to assist you with your specific issue and provide the most accurate solution.