@Lizzie - might want to put this in community help as I see documentation is lackign and others might have the same question. I tried to put links into the login etc but the filters didn't like it.
For those that are curious here is how the lockstate integration works after you have linked your accoutn with them on AirBNB (http://remotelock.com/airbnb/) and your calendar information is synched between your AirBNB accound the LockState account.
With the software integration for Airbnb, the default checkin/checkout times are controlled in your resort lock management portal account. To adjust them, log into your account and go to the settings tab for the lock in question. At the bottom of the screen, you can adjust the checkin/out times.
Your guest would be sent an email to the email address that is used for the booking on the Airbnb site. The email that goes out to the guest can be customized to your liking. I'm not sure what the default one will look like mine is configured as follows.
--------------------------------------------------------------------------------------------------------------------------------
Dear #name#,
Thank you for booking #propertyname#!
Our property is equipped with a keyless entry door lock for your convenience. Here is your door code and access information. Please note that you can customize the lock with your own code once you arrive.
=== AccessCode Information ===
Access Code: #accesscode#
Date: #dates#
Guest Name: #name#
Property: #propertyname#
Address: #address#
=== Lock Instructions ===
There are two methods to opening the lock on your vacation rental.
Method 1: Use Default Access Code Enter the following on the lock’s keypad: Access Code, # (Door will unlock)
Method 2: Create Your Own Code (Can be 3 – 5 Digits)
Step 1: Hold the * key until green light is solid (About 2 seconds), then release.
Step 2: While green light is lit, enter Access Code, #, Your Own Code, #
Now you have programmed your own code into the lock. Next step is to unlock the door using the code you just created.
Step 3: Enter Your Code, # (Door will unlock)
As always don't hesitate to contact me if you have any questions.
Sincerely,
#ownername#
#email#
#phonenumber#
--- Note: You can use the following to customize the email to your liking.
- Use #name# where you want to show your Guest name.
- Use #lockname# where you want to show the Lock's name.
- Use #propertyname# where you want to show your Property name.
- Use #accesscode# where you want to show your Guest access code in the body.
- Use #dates# where you want to show your access time in the body.
- Use #address# where you want to show the address of your property.
- Use #phonenumber# where you want to show your phone number.
- Use #email# where you want to show your email address.
- Use #ownername# where you want to show your name.
