Star Reviews Missing

Answered!

Star Reviews Missing

Anyone else notice that average Star Rating is no longer appearing when a Guest send's a booking request? They only show the written reviews, not the average Star Rating. 

 

If this is true, this is another way AirBNB continues to put guests above hosts. They are removing ways we can evaluate our potential houses guests and turning our homes into Hotels. 


Our listings are Not Hotels, They are our spaces, our homes, our property; and we should have every tool at our disposal to make sure we are picking the right guests to come visit. 

DanMcNeely
Top Answer

@Daniel1323 I believe this is a glitch. I have found that if I cannot see the star rating I move the message to the archive I can see the ratings. If an archived message doesn't have visible star ratings I move it back to the inbox and I can see them. It's really strange but it works sometimes.

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Yes. Airbnb is becoming a very untrustworthy partner. Hiding significant risky guests - maybe hosts too? - and making it almost impossible to do business with. After over 40,000 guest nights, we are actively looking for a better solution. Hiding reviews, hiding phone numbers, hiding pictures, not living up to their policies and standards are just some of the significant issues we are having with Airbnb. Airbnb is a dying business that is more interested in showing stats than running a professional service business.

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