Stripping beds at the end of a booking

Answered!
Caroline973
Level 2
Chobham, GB

Stripping beds at the end of a booking

Hello all...wondering if I could have your views on bed linens.

 

I have a large busy house that frequently has folk checking out at 1000 and new folk moving in at 1500. It has 3 large king-size beds and towels etc for 6 people.  We sometimes ask for people to strip beds and leave all dirty linens in the utility room (we wash and there are other fresh linens for the new guests) in order to ensure we can get people in on time. We frequently get early check in requests for early flight arrivals wanting to get in asap.  Its a big house that does need that time for cleaning.  

 

Do you think I am being picky/petty in asking guests to do this?  Most people have found it ok - I have had a couple of situations where it has cost me a star on value.

 

Appreciate your opinions. 

Top Answer
Rowena29
Level 10
Australia

@Caroline973 , As a guest I don't think I would particularly object if being asked to do it, but as a host i PLEAD with my guests to please NOT strip the beds. It is SO much easier to me to quickly scan for stains, apply a remedy where andwhen I can see the stain easily and then take it down to the laundry room. Also for me personally I have all white sheets, but a variety of be sizes - king, queen, and king single.  When guests take the linens off and I find it much harder to keep sets together - I spend some time figuring out what's a queen, what's a king ( even with markings on the tags) For me personally guests doing the linen doesn't save me any time at all, rather it costs me time - sometimes a lot of time if there's a stain. 

But every listing and every host has different ideas and values.  If you really think it helps you, I'd be inclined to make special mention of it in your messages with the guests. I do this for things that I think are likely to get me pinged. For example, I'll say "Also, as per the listing description, I"m sure you've already read and realised this, but just reminding you there is no A/c ( honestly not needed the breezes are amazing) and kitchen and both bathrooms are far from state of the art. There is some cosmetic wear and tear. However they are routinely scrubbed and are clean and functional.  If any of this bothers you though, do please feel free to cancel - you can cancel without penalty in the next 48 hours. "  When they reply - "oh gosh, not a problem at all", I think, these are going to be the sort of guests I WANT staying in my house and  I feel a lot calmer.   If they cancel, I think, wow, dodged a bullet there.  If they read what you say and go ahead with the booking anyway you are just slightly in a stronger position pyschologically somehow I think.

Obviously its not foolproof but I do think it helps to weed out the guests that might be disgruntled and/or not suited to your style of hosting.

Cheers

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17 Replies 17
Cathy1104
Level 1
Fresno, CA

We are paying $200 cleaning fee and still are asked to strip beds  empty trash and start towels in washer. It's ridiculous.  That's what the $200 is for. These things should be listed in listing. I wouldn't stay if that were the case.

Helen3
Top Contributor
Bristol, United Kingdom

Then choose another listing @Cathy1104 

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Cathy1104 if it is not in the listing's check out rules then you don't need to do it.

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