Suspension

Answered!
James2807
Level 2
California, United States

Suspension

Hi, could anyone give me an advice what I should do after my super host account was suspended on July 4th due to my profanity word during my conversation with Airbnb ambassador. I have tried to call a few times and to talk to Airbnb, told my case handled by special team and would forwarded it to that team, not given any information at all until I talked a safety team given some information of abusive behavior regarding my account suspended. The safety team told me it’s final decision. I am wondering if there’s any chance I could file suspension appeal or Airbnb could give me any opportunity to host again. Thank you in advance 

 

Top Answer
James2807
Level 2
California, United States

Hi Paula,

Yes, it is. Thank you for following up with me!

 

Best,

 

James

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3 Replies 3
James2807
Level 2
California, United States

Hi Isaac456,

Thank you for your response and I would like to know more about how you would help me handle this situation. Thank you again! 

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @James2807,

 

I am sorry about this. I took a look at your profile and noticed that all your listings are active. Has everything been resolved for you?

 

Please keep us posted.

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

James2807
Level 2
California, United States

Hi Paula,

Yes, it is. Thank you for following up with me!

 

Best,

 

James