THIEFS

[Jessica4775]

DO NOT USE AIRBNB THEY ARE THIEFS THEY ALLOW FOR THE HOST TO STEAL YOUR MONEY!! DONT TRUST AIRBNB AND ALL YOU INFO OR MONEY. MY ACCOUNT WAS HACKED AND I LOST MY PHONE AND WALLET  AND I EXPLAINED TO THEM AND ALSO HAVE A POLICE REPORT ON THE INDICENT AND THEY REFUSE TO GIVE ME A FULL REFUND. THE CRAZIEST THING IS I CAUGHT THE RESERVATION ON TIME AND CALLENCED AND NOTIFY THEM AND THEY STILL RESFUSE TO NOT GIVE ME A FULL REFUND. PLEASE BECAREFUL USING AIRBNB NOT TRUSTWORTHY!!!!!!

[Rebecca]

Hi @Jessica4775 👋

I'm so sorry to read that you had this experience. I wondered, since you posted a few days ago, have you heard anything further from Airbnb support? 

[Mike-And-Jane0]

@Jessica4775 so you seem to have been extremely unlucky if a host hacked your account on top of you losing your phone and wallet. It must have been a really bad day for you but I am not sure you can blame Airbnb for losing the phone/wallet.