TO REACTIVATE SUSPENDED LISTING

[Eman1730]

WHAT TO WORK ON:

1. Dirty or dusty

2. Smaller than expected,

3.needs maintenance

4. Slow respond.

I have only one property name ''Cosmic View Lode" with one physical address, ** with 4 rooms all new, similarly designed and equally equipped. Internally and on my Bed_booking management Calendar I have named them Room 1, Room 2, Room 7 and Room 8. There is a reason for the choice these numbers. The AirBnB system only allow me to lists  each one as separate entity or property, each under the name "Cosmic View Lodge" and I can't tell from the listing which is which, let alone know  which one is suspended and how to resolve the above Issues. what must I do?

**[Sensitive information removed in line with the Community Center Guidelines]

[Emiel1]

@Eman1730 

You can choose a different title for each listing, e.g. Cosmic "View Lodge room1" or "Cosmic View Lodge #1"  etc... 

Also each listing has a unique listing number and you can also give them an internal name.

You can see inyour profile which 3 listings are active, so must be easy for you to recognize which one is suspended.

https://www.airbnb.com/users/show/481621431

If suspended also to be determined by looking at the "status" in the listing editor (section preferences).

[Elisa · Accepted solution]

Hi @Eman1730 😊, 

I’m sorry this happened to you.

Have you been able to check this article? 👉 What happens if a listing or account is suspended, restricted, or removed under ground rules for hom... 

Do you still need help with this?

[Helen3]

Airbnb sees any listing with a rating of 4.6 or lower as a poorly performing listing as your listings vary between 3.7 and 4 I would presume they've suspended all of them @Eman1730 

your focus should be on addressing the issues leading to poor ratings across all your properties . I've never had a listing suspended did Airbnb not tell you which areas you need to address and provide you with a mechanism to demonstrate the improvements you've made? 

[Eman1730]

Yes that is what I need, the mechanism to demonstrate the improvements I  have made, and exactly where and how. eg. for a complaint such as is small , the best I could do was to specify the room size, all my rooms are architecturally designed , engineering approved an new, my smallest room is bigger than 168 sq.ft. but I don't know if that is enough.

Thanks Helen3 for imput.

[Helen3]

If it's not clear how you upload details of improvements then give Airbnb a call .

have a look at your reviews and areas Airbnb has highlighted for you in terms of areas needing improvement.