Technical Issues

[Cara59]

We are a group of hosts in the Sequoia national Park area of California. Suddenly our area is not showing up in the search results for travelers, results  are reverting back to the homepage. Many of us have called in - no results for over a week. Also no check in links showing up in app - message boxes garbled between properties / big issues!!!!! 

[Caroline1534]

AIrbnb - this is a big problem - happening to us too / serious issue - booking season and no results for sequoia national park or king canyon !!!!!!! 300 properties come up from anywhere but here !!!!    

[Stephanie]

Hiya @Caroline1534 and @Cara59 ,

Thanks for reporting this issue, we have this open as a bug and the techies are working on it for a prompt fix. 

Thanks again,

Stephanie

[Caroline1534]

problems continue to plague our hosts in sequoia national park areas. most support people say there is no  problem. although the link to the park listings was finally fixed the links are diminished greatly with fewer results. Sequoia which is not a city shows up with listings that are further away then the majority of the listings that are missing from results.  ash mountain entrance shows 53 listings with no dates selected although hundreds of us exist.  super hosts search shows 46 when there are hundreds of us.  Three Rivers is showing from 20 and up even when there are hundred available when dates are selected on the phone app and offers far fewer results than the desktop site. On the desktop site one must use the map and plus and minus to show the true number of results when it use to simply allow one to hone in on certain areas but initially showing all the possible results. many of us in the area are comparing notes and are blue in the face with what is going on.