The top 1%, 5% and 10% trophies

[Nathan146]

I am a Volunteer Community Leader and hosts are constantly asking me about the trophies. They are confused why they see so many listings as top 1, 5 or 10% that have only been on the platform for a few months with only a handful of reviews. The takeaway message to hosts is that new hosts are rewarded with these accolades. Can you explain how it works?

[Helen3]

If you look on the Airbnb Help website under guest favourites there's an explanation as to how it works @Nathan146 

[Nathan146]

Yes! I've read it at least a dozen times and shared that article with my host club. It actually does not explain how you can be a host for a couple of months with less than a dozen reviews and be in the top 1%, 5% or even 10% of properties worldwide. 

[Joelle43]

Hello @Nathan146 

I have been a host on Airbnb for 4 years but do not rent all year round and always just miss the Super Host status as I fall just short of the number of stays to qualify.  I have longer stay minimums too so this reduces my appeal.  If I went for nightly stays or two night minimums, I would surely get to SH status a lot quicker but that's not what I want.

So when the Guest Favorite badge came out, I was so pleased to see that my hard work and 5* reviews were finally acknowledged.  So you see, this new badge doesn't just reward new listings.  A GF badge is awarded to listings rather than hosts.  A Super Host with several listings may only get one of their listings recognised as a Guest Favorite as it reflects the quality of that particular listing.

I think the same can be said about becoming a SH - there are many new hosts who have qualified recently since you just need to have 10 reviews over a set period, a very low cancellation rate etc.  

So a host with a dozen great reviews that is awarded GF is not so different and the % score reflects the consistency of good reviews for that particular listing.

Have you seen the score where a listing shows that it is in the "bottom of the 10% of listings" - I would prefer to have nothing than that showing up😱
Like saying that you are at the bottom of the class!  How does that work for the host, poor thing.

[Nathan146]

Totally agree with you about Guest Favorite! I love that the GF concept. When it was presented to the hosting community - it was presented as a secret. No one knows how it is calculated. But, the trophy / percentage system is different. It's about math! If you are a top 1% property worldwide that equation should be able to be explained. And...it isn't explained at all. It's as big of a mystery as Guest Favorite. The Superhost award is very clear on how it is earned. I'm fine with Guest Favorite being a mystery...but when you start ranking listing as top 1, 5 0r 10% without any parameters of the math used - hosts can get a little upset. Especially if your neighbor is brand new, still working out the kinks and is already at the top 1% after two months of hosting...meanwhile you've hosted with a perfect record for eight years and don't even rank in the top 10%.