Hello @Lamika2 ,
This is an amazing question.
Unfortunately, since you are using a guest profile, it isn't possible to see the specific listing, so I will answer in general terms. You are essentially deciding whether to unlist the property or work on improving it, and that choice depends heavily on the specific feedback guests have left for you.
If the issue is intangible, it likely relates to your hosting style, your communication speed, or your level of flexibility. In that situation, I would suggest considering whether you are truly willing to improve those areas. For instance, if a guest mentioned that you didn't reply to questions about local grocery stores or found your personal conduct unprofessional, those are habits you can choose to fix. If you are willing to make those changes, stay listed and improve; otherwise, it may be time to unlist.
On the other hand, the review might focus on tangible problems.
If a guest writes that the place is dirty or is missing basic amenities like toilet paper and towels, the fix is straightforward. You can simply go to the store, restock everything that is missing, and ensure the cleaning standards are higher moving forward.
However, if there is a significant issue with the property itself that cannot be resolved immediately, it is better to take the listing down for a while until the repairs are finished.
As a final piece of advice, I wouldn't actually delete or unlist the listing entirely. It is much better to simply turn your availability to "none." This keeps the listing alive in the system and preserves your progress without actually presenting it to potential guests until you are ready.
