Unlisting my property

[Pmi-Matching-Property0]

Hi since more than a week Airbnb unlisted one of my new properties without any explanations !

Just answering it is on investigation.

how can they unlisted a property that is perfect without letting me know they did this and with any information !!!

[Alicia753]

@Pmi-Matching-Property0 is there any safety-related issue that your previous guests reported to Airbnb or a review that has triggered your listing to be unlisted? These are possible reasons, but I recommend that if Airbnb keeps on telling you it's on investigation and the initial support response does not resolve your issue or if you feel the need for more detailed assistance, you can request to speak with a supervisor or a more senior customer service representative. Hope this helps! 

[Pmi-Matching-Property0 · Accepted solution]

Thanks!

none of them…

As I sent this message to the community I finally received the explanation.

so weird the listing was set correctly and now I have to correct errors!!!

i really do not understand what happens since Airbnb updates the app!!!

[Hoummad0]

that is their way , same thing happened to me 2 days ago , they unlisted my property without giving any explanation , they just say i didnt comply with cameras policy , and when i tried to talk to safety team i dont find a way .