Very disappointed in the new interface and functionality of the new site. It's obvious to me that those making the changes are not hosting their own properties on the site.

Anthony2580
Level 1
State College, PA

Very disappointed in the new interface and functionality of the new site. It's obvious to me that those making the changes are not hosting their own properties on the site.

The site is really unfriendly and not usable.  Seriously considering no longer using this site and removing my property off the site.  The calendar functionality and ability to easily compare my prices to others is ridiculously difficult.  My last plea is to request that you revert back to what I originally signed up for instead of having some programmers bored and trying to improve on something that was never broken.

 

You should have put this in front of a seasoned focus group before launching it to the masses creating a lot of business headaches for all of us trying to run a business from your site.

3 Replies 3

@Anthony2580 

Agree 100 percent.

Joelle43
Top Contributor
Cannes, France

Hello @Anthony2580 

 

You have my vote too!  I usually like the Airbnb updates, but not this one.  Definitely think that at least one person from the Tech team should be a host or at the minimum involve a team of hosts to test out their new brain childs before launching to the masses.  

 

Or why not look at the hosting tools used by the other platforms to compare?

Guy991
Top Contributor
Sintra, Portugal

Hello @Anthony2580 

 

Posts like yours are important because they make sure the painful truth is heard. There could be other reasons, and it is not necessarily the tech team’s fault. I am sure they consult with some hosts as well.

 

It is what it is. Nothing is perfect, and we all work with what we have.

 

There are two questions you should ask yourself, in my opinion more important than the bad interface:

 

1. Does Airbnb fill your calendar?

2. Can you still make a profit after Airbnb fees?

 

If the answer to both is yes, then I would not prefer a smoother app that brings me fewer reservations and less profit. That is why I am still here (and of course, because of this community 🌷).

 

I also think the platform could be improved, but for me, it is still better than the alternatives.

 

Try to get the most out of it and forgive it for not being exactly what you want.


And if you truly cannot, then it may be worth exploring other options.

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