Would like to verify this listing that has no reviews and host has been unresponsive.

[Kendra247]

Hello, I booked this room that has never had reviews before, it does show that she's a super host for 9 years, but she is not responsive since I have sent her a message. And when I looked at the property the property does not match up her photos. 

I still have 10 days to cancel the booking and get my money back but I was wondering if this listing could be verified

[Mark5952]

What listing? Where? Link? 

[Kendra247]

I apologize here's the link to the listing **

**[Identifiable listing removed in line with the Community Center Guidelines- Please note that is not allowed to post a listing link unless posted by a listing owner]

[Patricia2526]

Hi @Kendra247 

It’s possible that this is a new listing, which is why there are no reviews yet. Keep in mind that before a new listing can go live, the host must go through Airbnb’s verification process, so that does add some level of trust.

If the host isn’t responding to your messages, I recommend contacting Airbnb Support for assistance before deciding to cancel your booking. They can help reach out to the host on your behalf or advise you on the best next steps.

[Kendra247]

Hello Patricia, 

I have had a reply from the host and been talking with her everything seems fine. 🙂 It just threw me off that the listing/house on google maps is a completely different house and theres no camper on the lot. I would just hate to drive 6 hours there and show up to a non existent Airbnb. 

[Naomi208]

Hallo Kendra

Sorry to hear your disappointment.

have you reached out to customer support centre before cancellation?

[Kendra247]

Hey Naomi, I have been in touch with the host so everything seems fine. 

(In my comment above) I was just worried that it does not show the house with a camper at the address we are going to. 

[Helen3]

What did the host say when you raised this issue with her @Kendra247 

[Emilie]

Hi @Kendra247, 

It's a relief to hear you've heard from the host, and that between that and our community's advice, your mind is at ease now!

If one of the responses was particularly helpful, feel free to mark it as Top Answer -it is a nice way to say thanks, and to help other hosts navigating the forum spot useful tips. 💡

Is everything ready for your trip now? I hope you have a wonderful time there ☺️

Have a lovely day, 

Emilie