can't find reservation

Kay2271
Level 1
Orange, CA

can't find reservation

We have a reservation in Centurion, So Africa and Airbnb is not showing it on our trips and also no where to put the reservation to find it. We want to add another day if possible

3 Replies 3
Joelle43
Top Contributor
Cannes, France

Hello @Kay2271 

 

Well that doesn't sound right at all Kay and may suggest that this booking didn't go through for some reason.

Have you checked to see on the host calendar if your dates are showing still available?  I would also contact the host immediately to see if they have a record of your reservation or not.

Good luck and let us know!

Joëlle

Thanks for your reply. It was me I have used 2 different email addresses for air bnb and I used the wrong one. Thanks again

 

Quincy
Community Manager
Community Manager
London, United Kingdom

Hi there @Kay2271! This does sound strange indeed. Have you contacted the host as Joelle suggested? Please let us know. 

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