edit listing

[Lynn2021]

Is the airbnb system down for listing updates? I'm in the process of creating a listing that has not been published yet and it isn't allow me to do any editing when I click on "edit listing" - it only shows full preview and not other options to change. Want to change Title, description and photos.

[Inna22]

I am not sure if there is anything at the moment- you can search the web for that. The chances of someone being here now and specifically working on the new listing are slim. I did work on a new one last week with no issues. Have you tried clearing cookies and history? Your draft should still save even if you do that

[Shelley159]

@Lynn2021 

I can edit my existing listings as usual. Often people solve these types of issues by continuing on the other platform (app if you were working on the website, or website if you were working on the app). Hope it helps.

[Rebecca]

Hi @Lynn2021 👋

Sorry to hear that you're having troubles editing your listing. Could you let me know id you're still experiencing the issues? If so, please follow these troubleshooting steps: 

• Log out (on all affected devices/browsers)
• Close all browser windows/tabs (on all affected devices/browsers)
• Open ONE new window (on all affected devices/browsers)
• Clear cache and cookies and browser history (on all affected devices/browsers)
• Delete & re-install app (if applicable)
• Log in with email associated with your Airbnb account

Please let me know how you get on. 😊

[Lynn2021 · Accepted solution]

Thank you to all for your suggestions - they were most helpful!  I logged out and then back in, which allowed me the ability to make the needed changes.