wrong location

Answered!

wrong location

on my airbnb listing I entered the address and its saying im 14 minutes from the beach, my condo is right on the beach. How do i get this changed? 

 

Also, i have entered new pictures and when i share the link on facebook the old pictures appear on facebook but on my listing they are correct

Top Answer

Hi @Patty465 

Airbnb maps listings using the pin location, not just the written address. If the pin is off, Airbnb’s system may automatically calculate distance using a nearby landmark or beach access point.

 

  1. Go to your listing > Location.
  2. Scroll down to “Map location” and click “Edit location” or “Adjust pin location.”
  3. Drag the pin on the map to the exact position of your condo—ideally over your building.
  4. Save and wait for changes to take effect (can take a few hours to a day).

Airbnb may take a while to update the location text (“14 minutes from the beach”) as it refreshes occasionally. If it doesn’t update after 24–48 hours, contact Airbnb Support and request a manual correction.

View Top Answer in original post

2 Replies 2

Hi @Patty465 

Airbnb maps listings using the pin location, not just the written address. If the pin is off, Airbnb’s system may automatically calculate distance using a nearby landmark or beach access point.

 

  1. Go to your listing > Location.
  2. Scroll down to “Map location” and click “Edit location” or “Adjust pin location.”
  3. Drag the pin on the map to the exact position of your condo—ideally over your building.
  4. Save and wait for changes to take effect (can take a few hours to a day).

Airbnb may take a while to update the location text (“14 minutes from the beach”) as it refreshes occasionally. If it doesn’t update after 24–48 hours, contact Airbnb Support and request a manual correction.

Alex
Former Community Manager
Former Community Manager

Hello @Patty465

 

Thank you for bringing this issue to the Community. Have you been able to reach customer support or resolve the address issue? 
 

@Patricia2526 left you some steps in order to fix this problem, where you able to check them? Thank you so much, Patricia. 🤗

 

Let us know if we can help you with somethings else!

 

Best, 
Alex

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.