No devuelven el dinero al cancelar

[Daria53]

Hello, I'm Daria. I canceled a booking and I've got a message from airbnb that everyting is ok and I they will return my money in 15 days. It was Nov 1, today is Dec 09.

Actually I'd like to contact them but can't find any contacts. Do anybody have a phone o mail? Or succesfull refunding stories?

[Sergi]

Hola @Daria53, ¡Bienvenida al centro de la Comunidad! 

I´m Sergi and I look after this Online Spanish speaking Community Center here.  It´s great to see your post here. I just wanted to check as you have been writing in both Spanish and English, most the host here speak in Spanish and you may have more luck with your question if you write in spanish. For your reference here is the link to the English Community Center . Or maybe you can write in Spanish. It in your hand to decide which way is better for you.

Cheers. 

Sergi