The more I read the more angry I get.
https://www.cnbc.com/2020/03/19/airbnb-is-listening-to-investment-pitches-despite-large-cash.html
Airbnb are sitting on 3 billion in cash and 1 billion in credit.
And yet even with all this money they screwed us over.
I spoke with VRBO/Homeaway today and they confirmed that yes they have given an advisory regarding refunds credits but ultimately it is the hosts decision and they are not going to force you to do anything. They also said that insurance companies are not paying out for guests who just don't feel up to traveling. You have to be legitimately sick from the virus for that. None of my guests that Airbnb paid refunds to were sick.
VRBO also plan on ramping up the insurance side in the near future so that guests are made more aware of the implications of declining insurance.
We have a voice here. Vote with your feet and move to another platform.